carlisha wyatt

* Managed City Stars Basketball Program * Planned and Organized Basketball Try-outs and Scheduled Competition * Monitored gym during sporting events * Facility Management * Data Entry

* Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner. * Answered an average of 30 - 80 calls per day by addressing customer inquiries, solving problems and providing new product information. * Described product to customers and accurately explained the details and care of merchandise. * Followed up with over 10+ customers each week to verify that they were satisfied with purchases. * Handled all customer relations issues in a gracious manner and in accordance with company policies. * Answered customer telephone calls promptly and in an appropriate manner.

* Greeted customers and ascertained customers' needs. * Answered questions regarding the store and its merchandise. * Developed positive customer relationships through friendly greetings and excellent service. * Increased sales by 25% by offering consultation on products and services and applying customer service and up-selling techniques. * Prioritized and accomplished a wide range of tasks each shift. * Monitored entrances, exits and fitting rooms for signs of theft.

* Assisted senior administrative professionals with daily work tasks. * Provided clerical support to company employees, including copying, faxing and file management. * Prepared cash deposits from school activities and made bank deposits. * Participated in Fan engagement for Arkansas State Athletic Events (Men's and Women's Basketball, Football, Volleyball). * Research and develop new pricing strategies for men's and women's basketball. * Assisted with pre-game and post-game preparations. * Handled multiple in-game promotions/advertisements.

Activities and Societies: 1.Arkansas State Women' s Basketball 2.Sports Management Club