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* Actively drive and contribute to the sales of the department while motivating, coaching and developing teams * Implement individual sales goals and key KPI trackers to ensure staff is held accountable for sales plan * Manage payroll effectively to optimize productivity and efficiency * Train sales leadership by playing active role on the phone calls, emails and chats * Create loss prevention action plans to minimize stock loss and achieve company benchmark * Ensure proper sales experience is delivered to all clients to ensure high ratings on monthly Client Surveys * Manage recruitment process with internal recruiter to build a strong pipeline for Ecommerce * Accountable for the adherence and development of company policies and procedures * Oversee and execute all necessary operational tasks to ensure department budgets and standards are met.

* Collaborated with buyers to make assortment decisions for the spring 2010 season * Exceeded personal sales goals as well as the shop sales goals * Trained and educated other denim sales associates on key selling points * Merchandised shop; creating compelling presentations to showcase brand identity * Provided stellar customer service and cross-shopped customers with other True Religion shops

* Responsible for management and coaching of Leather Goods service team members towards achieving elevated customer * experience, category sales objectives, as well as operations and merchandising standards and goals * Build highly motivated teams, succession, planning and developing associates to the next level * Set individual and team goals, and proactively manage performance against expectations * Participate in corporate category trainings/meetings, and train team members on new directives and product launches * Oversaw all Visual Merchandising overnights and window rotations for entire store * Direct and oversee largest Leather Goods store on the East Coast outside of 5th Avenue * Grew Leather Goods offer and volume $3,000,000.00 within two years * Optimize Leather Goods team work schedules in partnership with Store Director to ensure appropriate store coverage

* Maintain the highest degree of customer service and empower associates to make decisions in the best interest of providing * and elevated customer experience * Demonstrate leadership by playing an active role on the selling floor, coaching and developing team * Support the Regional Visual Merchandising Manager in planning and executing necessary changes in visual environment * Manager team efforts in clienteling including effective usage of client books towards new client acquisition and retention

* Consistently exceed key performance indicator standards including monthly sales goals, units/transaction, dollars/transaction and dollars/hour * Recruit and develop a successful sales staff, ensuring they achieve sales goals, uphold customer service standards and provide excellent product knowledge * Proficient in SAP reporting system * Corporate recognition for personally providing outstanding customer service * Maintain store and windows are up to visual standard * Reduced shortage and shrink to 0% * Increase sales 30% above LY * Manage payroll and scheduling

* Received corporate recognition for outstanding sales; consistently exceeding $1,500.00 per transaction * Chosen as sales associate to prepare and guide executives through corporate visits * Certified as True Religion Brand Jeans Denim Specialist * Attained lead Sales Associate position for three months