Carla Henton

• Strategically manage multiple client projects with a more in-depth project analysis for Top Tier 1 clients • Research, document and implement Industry driven (SMPG) ALERT validation rules • Attended and participated in Broker forums to gather feedback to improve and tighten current ALERT validation rules • Executed multiple campaigns to encourage clients with data cleanup initiatives which improved the quality of data by up to 50% in several markets across several securities • Partnered with several Brokers and Investment Managers to gather client requirements and provide input to product plan deliverables • Analyzed and developed multiple quality data initiatives projects based on specific client needs, complexity and size utilizing both internal and external resources • Hosted webinars or onsite client trainings to guide and recommend ALERT market standards and best practices for internal and external clients • Driver of data quality (SI Scan) targeting markets and clients for standardization and outlining plan to achieve a specific target of compliance resulting in nearly a 10% increase in compliance • Worked cross-functionally with Technology, Client Operations, Marketing, Product and Project management on release implementation, testing and problem resolution (SI Scan Release) • Analyzed ALERT data using Datanomic to help formulate and execute various QDI campaigns to improve data quality and client satisfaction • Built good working relationship with Brokers, Investment Managers and Global Custodians that helped influenced client’s good experience on specific data projects assigned • SME on ALERT for both internal and external clients by providing consultation on complex data quality issues, setup and ALERT functionality

• Proactively contacted Omgeo ALERT clients and developed strategic relationships with end users as well as executives to influence the significance of standardized settlement instructions and the importance of timely completion • Worked closely with the Manila office to make certain that market practice guidelines are incorporated into the Data Manager Tool (DMT) report that is generated and sent to clients • Performed as the liaison between Omgeo and the ALERT community during the QDI process to ensure end users fully understand the details of the DMT Report and the actions that needed to standardize their settlement data. • Worked closely with Investment Managers and Brokers on ALERT data cleanup in order to ensure that the data meets market practice guidelines. • Managed multiple QDI projects in the Asia Pacific and EMEA regions • Held meetings with the Global Omgeo QDI team in order to report project updates to all relevant parties on active QDI projects and reported issues that need to be escalated to the appropriate teams within OMGEO • Worked closely with Cross Regional Integration Teams to ensure that their clients are able to have standardized data when testing for OMGEO CTM/Settlement Notification and update them with detailed QDI status of clients • Pro-actively participated and conducted trainings across different functions within the Asian region on ALERT functionality and settlement instructions best practices

• Generate d data reports for both Investment Manager and Brokers through the Data Manager Tool (DMT) • Imported and made necessary updates for Investment Managers through the DMT • Analyzed the details of client’s settlement instructions to ensure that they follow the best practices in populating their SSIs on ALERT • Worked on accounts/reports with utmost care and attention to ensure that Industry Standards and Market Practices are being adhered to • Uploaded settlement data for new Omgeo ALERT and OAM clients and assisted in maintaining/updating settlement instructions of existing ALERT clients • Coordinated with Client Representatives to obtain correct settlement information from clients