
rpm carla rosyl fuentes
hrs ops specialist
About
Experienced Benefits Specialist with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Microsoft Word, Teamwork, Interviewing, Microsoft Excel, and Payroll. Strong human resources professional with a B.S. Psychology focused in Research and Measurement from University of Makati.
philippines
philippines
consumer services
spss, microsoft word, microsoft excel, sourcing, microsoft powerpoint, interviews, sap, payroll, talent acquisition, teamwork, powerpoint, human resources, research, recruiting, time management, interviewing
Experience

hrs ops specialist
honeywell process solutions

employee data management assistant
aegis peoplesupport inc.
* Responsibility * 201 File Custodianship * File all incoming employee documents in 201 folders * Organize 201 file room * Archive 201 files of separated employees * Ensure employee files are controlled, complete, and accessible to authorized parties * Records Maintenance * Scan 201 files for soft repository * Maintain soft repository of all 201 files * Audit * Assist in providing document requirements for all types of audits * Ensure completeness of endorsed documents prior to acknowledging receipt for audit purposes * Administrative Support * Provide assistance to the information and records management team in any administrative tasks as necessary

human resources trainee
we select
* Responsibilities * Assist the HR / Recruitment Officer in sourcing applicants in Jobstreet and/or other job networking sites. * Conduct phone screening and invitation for interview * Encode all the applicants’ information. * Update candidates on the status of their application. * Do the filing, sorting, and encoding all the recruitment files. * Assist the HR / Recruitment Officer in interviews. * Conduct initial face to face interviews. * Assist Recruitment Team in all aspect of recruitment. * Assist in other HR related matters.

benefits specialist
spi crm
* Prepares and process government mandated forms * Handles and monitors company benefits * Monitoring of liquidations, implementation and deduction

practitioner - benefits service owner
ibm global process services
* Process employee benefits and claim applications either directly or via third party vendors * Handle benefits delivery via payroll, in kind, via third party, or cash payment outside of payroll * Handle enrollment and termination of employees into various benefit plans based on policy * Maintain Benefits records of employees and update appropriate systems that support Benefits processes * Interface with customers to resolve questions and issues regarding benefits administration/processes * Interface with third party providers (insurance companies, HMO’s, etc.) on processes which impact benefits administration deliverables * Act as Tier 2 for issue resolution of Benefits related queries. Communicate or respond promptly to queries or for any changes to Contact Center. * Serve as back up resource for other service owners as needed * Create Root Cause Analysis (RCA) for any service delivery upset or misses * Identify work process improvements and issue prevention
Education
immaculate heart of mary school
Activities and Societies: English Club Marian Club
university of makati
psychology
rpm carla rosyl fuentes's Contact Information
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