Carla Davis

Director, Education and Outreach @ Health and Hope Clinic, Inc

About

As the Director of Education & Outreach at Health and Hope Clinic, I lead a team of dedicated professionals who deliver safe and effective services for mass delivery. Our mission is to close the health equity gap in the African American community, by providing access to quality care, education, and resources. We are funded by a grant that supports our innovative and impactful programs and initiatives. I have over 17 years of experience in healthcare operations and leadership, working for both payors and providers. My core competencies include medical management, project management, product management, and analytical thinking. I leverage my expertise in utilization management, case management, population health management, and electronic health records to improve the quality and efficiency of healthcare services and outcomes. I am passionate about driving change, improving client satisfaction, and increasing revenue in the healthcare industry. I also enjoy mentoring and developing teams, fostering a culture of collaboration and innovation.

Country

United States

City

Pensacola

Industry

Hospital & Health Care

Skill

Clinical, Government, NCQA, Leadership Development Coaching, Operations Management, Software Implementation, Program Management, Project Management , Community Engagement, Regulatory Requirements, Account Management, Problem Solving, Customer Service Management, Strategic Leadership, Insurance, Talent Management, Team Leadership, Business Development, Employee Engagement, Analytical Skills

Experience

Director, Education and Outreach

Health and Hope Clinic, Inc

2023-8 - Present · 3 yrs 2 mos

Pensacola, FL

.• Directed $100K grant-funded program to close health equity gaps in underserved communities. • Developed population health strategies aligned with nursing practice and social determinants of health. • Designed wellness education programs and clinical workflows to support measurable outcomes. • Utilized Power BI to generate executive-level reports for board decision-making. • Built community partnerships to advance cardiovascular health and patient advocacy initiatives.

Sr. Manager, Utilization Management

HealthAxis Group

2024-8 - 2026-2 · 1 yr 7 mos

United States

• Designed and executed utilization management programs ensuring compliance with CMS and payer requirements. • Led Medicaid Line of Business implementation, aligning program objectives with organizational goals. • Built strong provider and client relationships, serving as primary liaison for program communication. • Implemented data-driven strategies to optimize workflows and measure ROI. • Mentored and developed clinical teams, fostering collaboration and service excellence.