Carla Baptista

Leading strategic initiatives, including the development of a sustainable procurement roadmap, while crafting roadmaps and 5-year plans to drive long-term organizational success. Supporting executive leadership with detailed presentations, using strong storytelling skills to communicate key insights and strategies. Managing complex projects while leveraging market intelligence and benchmark insights to inform decision-making and drive business impact. Focus on building high-performing teams and finding innovative, creative solutions to enhance efficiency and deliver substantial cost savings, transforming opportunities into actionable initiatives that create lasting value. Managing and reporting global procurement and strategic KPIs to track performance and progress.

Responsible for owning strategic projects and driving enhancements around the team. Maintained procurement governance documents (policies and procedures) and functional templates, while developing and implementing performance measures to ensure operational excellence. Supported budget activities and managed stakeholders across various organizational levels, providing solutions that delivered value and promoted effective spend management. My role required a continual awareness of economic and market drivers to guide negotiation strategies and mitigate risks. Additionally, I excelled in people management, fostering an environment that promoted both team success and individual accomplishment.

Reporting directly to Finance, I expanded market insights and intelligence initiatives across the business, partnering with commercial teams in the US and Canada to identify competitor strategies and strengthen our market approach. I collaborated with senior leadership to elevate the quality of presentations and was responsible for creating and presenting monthly reports, highlighting key KPIs, budget adherence, and quality performance. Additionally, I contributed to the ESG core team, developing a reporting system to track sustainability metrics and support the company’s long-term environmental goals.

Supported the strategic direction of the Global API Procurement (GAPIP) by evaluating corporate development opportunities and mapping future healthcare trends. Developed a new area focused on compiling API Insights Reports, leveraging data from various platforms and internal expertise to enhance decision-making efficiency. Designed and deployed the Risk Management program, leveraging initiatives such as Safety Stock, Supplier Relationship Management, and Dual Source Strategy. Also responsible for the Balanced Scorecard report, tracking key KPIs including On Time in Full (OTIF), Production Plan Adherence (PPA), and Quality Index (QOI).

Led the project management process, including defining, planning, and monitoring API progress and performance. Managed end-to-end project activities for new products (R&D) and alternate sourcing, ensuring timely procurement of raw materials. Collaborated with stakeholders to align sourcing strategies with business priorities, while working closely with technical teams (QA, QC, R&D, RA) to identify optimal sourcing solutions. Developed and implemented sourcing strategies in partnership with senior leadership, driving bottom-line performance improvements through negotiations, RFPs, and supplier agreements. Leveraged market intelligence and benchmarking tools to support strategic sourcing decisions.

I have successfully held multiple roles at Hypera, from Senior Sourcing Analyst to Strategic Sourcing Manager. Throughout my tenure, I played a pivotal role in normalizing the sourcing process by implementing a formal and comprehensive framework that added high value during source selection forums. I developed a robust supplier relationship framework based on a win-win approach and I was part of the strategic team visiting raw material sites globally (India, China, Japan, South Korea, Europe) to enhance sourcing strategies. I worked closely with Business Development and Marketing teams, conducting market research, compiling forecasts, and identifying cost reduction strategies to optimize value. I introduced RFP and RFQ processes to streamline operations, applied risk mitigation strategies, and ensured all product requirements were met to the highest quality standards, delivered on time and in full. My scope extended across API, Excipients, Capsules, Working Standards (WS), Nutraceuticals, and Dermocosmetics. In addition, I managed a pilot program that cross-trained my team in handling international sourcing activities, delivering significant productivity gains while emphasizing risk assessment and cost efficiency. My work has consistently delivered optimized value in terms of cost, delivery, and quality, contributing directly to the company’s bottom line.

Beginning my career as a co-op student at Cristalia, I quickly progressed to the role of Senior Import Analyst, gaining a strong foundation in the pharmaceutical industry and procurement practices. I played a key role in organizing essential procurement processes, ensuring compliance with Brazilian Health Authority regulations, and managing procurement paperwork in accordance with customs requirements. My responsibilities included assessing tariff rates, freight classifications, delivery schedules, and hazardous cargo while recommending shipping strategies to prevent damages and delays. I led the sourcing activities for Intermediates, Key Starting Materials (KSM), APIs, Working Standards, and Pharmacopeia standards, while managing an international supplier portfolio. I actively participated in ANVISA sessions and international trade shows like CPhI Europe. In addition, I revamped the Sourcing Program, introducing new techniques that provided senior leadership with enhanced decision-making tools. I also compiled monthly strategic purchase reports and coordinated supplier relationship management to support various technical areas, including R&D, Quality Assurance, Innovation, and Regulatory Affairs.

The main objective was the formation of specialized human resources with a holistic view in the pharmaceutical field concerning the prodution of medication, in compliance with the regulations and normatives guided by ANVISA (National Health Surveillance Agency Brazil). Main topics: Quality Assurance System, GMP ( Good Manufacturing Process), Bioequivalence Studies, Control Quality System, Clinical Trials, IT in Pharmaceutical Industry.