Carla Anderson, ND
Naturopathic Medicine Intern @ National University of Health Sciences
About
Qualified with hundreds of patient visits and over 9 years of diversified customer service experience working remotely, I have a multifaceted background encompassing various healthcare settings including hospital, clinic, and telehealth environments. Trained in modalities including nutrition, hydrotherapy, botanical medicine, lifestyle counseling, and physical medicine including massage and cold laser therapy, I’ve helped patients achieve healthcare goals and positively impacted business performance. I possess the ability to deliver outstanding care, ensure procedural compliance, and bring a positive attitude to each case as I work integratively with other healthcare providers for a holistic approach. I’m also detail oriented, organized, motivated, and passionate about health and wellness, building lasting relationships, and maximizing quality of care.
United States
Chicago
Alternative Medicine
Natural Health, SOAP notes, Holistic Health, Athena Health, Alternative Medicine, Hydrotherapy, Patient Relations, Scheduling, Customer Service, Office Support, Pyxis, Communication, Quality Assurance, @tPar, Medical Terminology, Medical Charting, Patient Education, Naturopathic Medicine, Physical Exam , Electronic Health Records (EHR)
Experience

Naturopathic Medicine Intern
Lombard, Illinois, United States
• Discussed and reviewed patients’ medical history, symptoms, allergies, and current medications • Performed physical exams including screening exams • Ordered and analyzed diagnostic test results such as CBCs, CMPs, lipid & thyroid panels, & etc. • Explained differential diagnoses, treatment plans, risks, benefits, and options to patients • Formulated individualized treatment plans to address conditions such as obesity, hypertension, diabetes, acne, allergies, rashes, and urinary tract infections • Educated patients on suitable diets, exercise regimens, stress management, and sleep hygiene to improve overall health • Utilized botanical medicine, nutrition, and physical modalities such as hydrotherapy, cold laser, and soft tissue massage for care • Utilized in- house and virtual dispensary for nutritional and botanical supplements, tinctures, and salves • Assisted patients in managing acute and chronic health conditions • Maintained accurate electronic records of patient’s contact details, medical history, prescribed medications, allergies, diagnoses, and progress • Collaborated with healthcare practitioners for supervision and integrative care • Organized telehealth appointments, prepared for e-visits, and addressed patients’ concerns regarding the use of telemedicine services on Zoom

Central Supply Technician
St. Vincent's Hospital East
Trussville, AL
• Took inbound calls, filled and scanned orders for medical supplies, and checked and restocked isolation carts and crash carts • Retrieved items such as circumcision trays from sterile room and performed daily inventory as well as data entry at Pyxis stations while restocking with items such as IV fluids and needles • Provided nurses with medical pumps and poles when requested

Good Start Agent
Pleio Health Support Systems
Birmingham, Alabama, United States
• Made outbound calls to patients, signed up patients for Good Start service, and made follow-up calls • Discussed patients’ health goals and obstacles as well as copay information • Submitted adverse effects (AE) reports
Carla Anderson, ND's Contact Information
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