candace jones
About
Driven professional seeking a career opportunity that will enable the use of outstanding interpersonal and communication skills with room to advance and grow with the company. Very detail-oriented individual with understanding as to how to complete assignments in a timely matter with a high level of comfort presenting programs to employees, groups, and members of senior management.
united states
philadelphia
insurance
management, microsoft excel, microsoft office, customer service, leadership, marketing, public speaking, strategic planning, team building, program management, strategy
Experience
the franklin institute
national account manager
health advocate
Responsible for managing Fortune 1000 client accounts by answering incoming calls and responding to benefit inquiries via email. Provided guidance during open enrollment regarding FSA and plan benefit options which also included the Health Care Reform, Marketplace navigation, COBRA, Medicare A, B, MediGap, Medicare Part D plans, Coordination of Benefits and Summary Plan Documents. Served as a resource to active and retired employees to resolve complex benefits issues. Also responsible for the administration and distribution of information to employees regarding changes to benefit programs per plan year and/or as applicable such as health insurance, life insurance, disability benefits, EAP Programs, and retirement.
employee advocate
trion group, a marsh & mclennan agency, llc company
Responsible of the administration of group benefits plans (Medical, Dental, Vision, Life insurance, LTD/STD, 401(k), FSA, HSA, and COBRA) including enrollments and terminations. Functioned as the liaison between the employer and vendors. Coordinated Workers’ Compensation Program by working with insurance company, maintaining logs and reporting as required. As a team player, assisted in the administration of various Wellness Programs and activities and also provided assistance for annual open enrollment/renewal process as needed.
Education
strayer university
management
candace jones's Contact Information
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