Cammi Smith

• Partner with global clients including Meta, Airbnb, Samsung, Amgen, and Dell to execute targeted recruiting and administrative strategies supporting large-scale hiring operations. • Manage end-to-end recruitment logistics, including job postings, scheduling interviews, tracking candidate data, and ensuring compliance within ATS/CRM systems. • Act as the primary liaison between hiring managers, HR, and candidates, ensuring timely updates and streamlined communications across multiple time zones. • Developed and maintained a pipeline of 200+ qualified professionals, improving time-to-fill metrics and contributing to recurring client partnerships. • Implemented enhanced communication workflows that improved candidate experience scores and reduced administrative turnaround times. • Supported account management operations by preparing client deliverables, coordinating project timelines, and ensuring all contractual obligations were met. • Consistently exceeded monthly hiring metrics and GPM targets through organization, adaptability, and proactive issue resolution.

- Acted as a back up for Account Managers when they are OOO for Meta and Airbnb - Exceeding metrics of 25+ client submissions monthly - Placed 12 candidates at Meta to be promoted to Level 3

- Promoted to Level 2 by making 6 placements at Meta - Successfully closing candidates and negotiating with candidates and the client to find a deal that in everyone's best interest

- Built a pipeline of top talent for our clients - Provide excellent customer service for our candidates and clients - Supported account managers

- Write and pitch article ideas in the Wellness category to my editor - Interview professionals about wellness topics for professional advice or insights as appropriate (licensed therapists, nutritionists, energy healers, etc.) - Stay up to date on wellness trends and trending topics to make sure I am writing and submitting relevant topics for my articles

- Interviewed advisors and kept detailed notes - Conducted call and email interviews with customers about their experience and reporting back to the Customer Service Department - Created and presented a report to compile my findings and present to the CEO, VP, and Directors of Igenio - Created a script and plan to implement suggestions based on my findings to better the customer experience and get them matched with the appropriate advisor as soon as possible - Obtained the ability to thrive in a rapidly growing, international organization and worked cross-functionally across all teams, functions, and different geographic locations with this being my first remote role

- Performed all administrative and front desk duties in a timely and accurate manner - Facilitated all communication via phone, email, and social media comments/messages with our current and future residents - Created/wrote all mass communications - emails, memos, office closures, and any other important information for our residents as well as a monthly newsletter - Created all content for social media - Facebook, Instagram, Tiktok and Snapchat. Grid posts, reels, tiktoks, stories and captions - Composed, distributed, and presented marketing reports monthly and annually for our directors - Prepared all applications and leasing documentation and filed/tracked accordingly - Utilizing property management systems and negotiation skills to close potential residents and get leases signed - Proficient in all Microsoft Excel for administrative work, including being able to retrieve current and historical information, complaint reports, spreadsheets, and graphics - Facilitated all communication via phone, email, and social media with our residents or future residents - Collaborated with Tandem's social media coordinator to develop and support online advertising, branding, and SEO focused campaigns

- Built, maintained, and managed an active face-to-face, telephone, and online presence/relationship with students, parents, and faculty - Directed calls from students, parents, professors, and specialists to the appropriate person - Demonstrated my experience and proven ability to function at a high administrative level in providing executive support, including calendaring - Kept, monitored, and updated detailed records for the office via Microsoft Excel - Proctored and scribed exams for students with disabilities - Practiced the ability to obtain and convey information professionally and clearly to a variety of audiences - obtaining medical and confidential documentation from students and parents - Exercised the ability to maintain confidentiality for all students, parents, teachers, specialists, departmental and University information, and materials

- Offering excellent customer service by selling and upselling to customers with products that will meet their needs and advise them appropriately based on my extensive product knowledge - Collaborating with makeup brands like Bare Minerals, Winky Lux, Jane Iredale, The Balm, and more - Worked with Skincare companies like Dermalogica, Bare Minerals, Image, SunBun, and other brands like Diff eyewear to sell their products in our store, plan events for our customers and clients, and stay up to date on product knowledge - Worked directly with brand reps on sales, events, and new products, coordinating product knowledge and promoting events/sales/new products on all social media channels - Collaborated with hair care brand reps for lines like Pureology, BedHead, Moroccan Oil, Living Proof, Paul Mitchel, and more - Creating social media content and ads across all platforms (Facebook, Instagram, Twitter, Snap) for our products as well as mass emails for our membership programs about sales, new inventory, and events