Camilo Mejia

* Manage Terradom Wire Transfer request emails. * Upload and verify information from Wire Transfer request forms on a daily basis. * Detect inaccuracies from Wire request forms and email customers to make appropriate corrections. * Upload Wire Transfers to FedLink on a daily basis. * Keep email requests updated and work diligently as requested.

• Responsible for quality control review of new customer records, accounts, and updates. • Responsible for internal and external customer support emails and managing processing of payments. • Send emails to account officers requesting corrections in the registered information from new personal or business accounts. • Review and work file maintenance reports. • Review new and closed accounts for proper documentation. • Review account information from inactive and dormant reactivation forms. • Verify accuracy of information in phone changes daily report. • Update and enter daily information for new accounts log. • Keep track of deadlines and extensions for personal and business accounts. • Ability to efficiently work on multiple tasks simultaneously. • Proficient in Microsoft Office (Word & Excel). • Excellent communication, interpersonal and organizational skills. • Ability to provide excellent customer service. • Bilingual in English and Spanish.

Responsible for conducting account maintenance and consumer loan reviews for proper Customer Information File (“CIF”) data input completion as well as assisting the BSA Manager with other duties as assigned. • Review and manage CIF information entered in the core system for proper completion and accuracy. • Interact with Operations Department personnel on CIF deficiencies and other related matters. • Participate in all team meetings.

Scanning, organizing and updating employee files. Working with integrity and following instructions assigned by management.

• Assisting children with their developmental learning by providing the necessary support in different subjects including: Language Arts, Math and Spanish. • Use of special computer software by assigning academic activities designed specifically for core elementary school learning and facilitating the interactive engagement of the students with the content. • Providing feedback about performance by correcting their mistakes, which is an essential task because the goal was to improve overall student performance.

• Providing exceptional service for individuals using the Valet Parking system with strong discipline and customer treatment skills. • Use of special technological software to control Valet Parking system operational activities, including car’s keys registrations and parking spot locations for all different vehicles. • Managing the collection of Valet Parking fees for different customers during certain days and making sure there was always enough change in the cash register.