Cami Lau, PMP
Director, Clinical Operations @ Gilead Sciences
About
Exemplary, PMP-certified Associate Director who improves effectiveness through strategic leadership, creative problem solving, and process improvements With painstaking attention to details and a passion for organization, I always strive for excellence in the quality of my and my team’s work. I am successful at building and strengthening global, cross-functional teams, and I adopt a compassionate management style that nurtures and develops the competencies of others. During my 14 years as a project manager, my ability to achieve milestones on or ahead of time has earned me recognition by customers and senior management alike for being highly effective and efficient. H I G H L I G H T S LEADERSHIP ➤ Successfully managed Phase 2 and 3 clinical trials, including a large Phase 3 NASH program across two dozen countries and 6 HCV trials in Japan, which have led to 3 NDA approvals ➤ Coordinated preparation for and/or participated in 5 Japan PMDA inspections, 1 China CFDI inspection, and 1 Singapore HSA inspection ➤ Developed teamwork and collaboration across international, multi-disciplinary teams ➤ Managed as many as 10 direct reports and second-line reports at one time PROCESS IMPROVEMENT ➤ Developed an effective, electronic method of compiling, organizing, and searching for documents during a Japan PMDA Inspection ➤ Designed and developed a suite of 30 reports that provide user-friendly metrics to medical imaging project teams and their customers, allowing them to have better oversight over study progress TESTIMONIALS & RECOGNITION ➤ At Gilead, I have received multiple Values at Work awards, as well as an Innovation Award for my work towards the Japan PMDA inspection. ➤ I was the recipient of the Superstar Award, the most prestigious honor at INC Research. ➤ When surveyed on how my company could improve, my client’s only response was, “Clone Cami.” SPECIALITIES: • Hepatitis C, NASH, Oncology, Musculoskeletal, and CNS clinical trials • Project management • Strategic planning • Process improvement • Microsoft Excel (incl. Visual Basic macros) • Data organization, analysis, and presentation • Calculating metrics and analyzing trends • Medical imaging
United States
San Mateo
Biotechnology
Project Management, Financial Management, Creative Problem Solving, Process Improvement, Efficiency Improvement, Risk Management, Customer Presentations, Project Finance, Microsoft Excel (including Visual Basic macros), Microsoft Office, Excel, PowerPoint, Word, Outlook, Visio, C, C++, Matlab, Medidata RAVE, Impact
Experience

Director, Clinical Operations
Foster City, California, United States
• Leads and manages a team of direct and indirect reports • Provides Clinical Operations leadership oversight of assigned programs, including tracking and managing deliverables and working cross-functionally with key stakeholders to optimize processes related to studies and in an effort to streamline timelines without compromise to quality study deliverables • Provides input into strategic and operational short-and long-range therapeutic area / functional area plans as appropriate, including supporting alignment and communications to other team members upon implementation • Establishes and maintains a strong collaboration and partnership with cross-functional colleagues globally to ensure timely, high-quality and within-budget delivery of programs • Provides strategic input into Clinical Development Plans that significantly influences the direction and outcomes of product development strategies • Plays a lead role in Clinical Operations and cross-functional organizational initiatives to drive ongoing efficiencies and operational excellence

Clinical Program Manager / Associate Director
Foster City, CA
• Managed multiple clinical studies within a program or multiple programs, including a large, global Phase 3 NASH program across two dozen countries • Led cross-functional study management team • Accountable for program timeline and quality metrics • Managed study resources and responsible for career development and guidance of direct reports • Initiated, participated in and/or led departmental strategic initiatives, including development of SOPs and Work Practices

Sr. Clinical Trial Manager / Clinical Trial Manager
Foster City, CA
• Managed and led Phase 2 and 3 clinical trials in Hepatitis C, including 5 studies in Japan--two of which have led to NDA approvals • Developed and coordinated execution of cross-functional study timelines • Coordinated development of study protocols • Managed CRO, lab, and IXRS vendors

Senior Project Manager / Project Manager
San Mateo, CA
• Successfully managed Phase 1, 2, and 3 clinical trials, ranging in budget from $3.8 to $6.8 million each, by ensuring that each proceeded on time and within budget • Maintained high customer satisfaction by serving as the primary liaison with the sponsor, and facilitated and coordinated work across internal departments and third-party vendors • Consistently maintained project realization above budget targets by monitoring progress using tracking and analysis tools; analyzed financial status of projects at least weekly; and presented study status and metrics at monthly review meetings with senior management • Improved efficiencies within projects and across a portfolio of over ten active projects by designing and implementing new tools and reports for the sponsor and fellow project managers • Represented the company at customer proposal defense meetings • Executed an accelerated start-up, with database live and site initiations within 5 weeks after the final protocol • Created a user-friendly modeling tool for forecasting site activation, patient enrollment, and data volume that was 10 times faster to set-up and is now required for all bid defenses within the department • Managed and supported professional development of four direct reports • Experience in Oncology trials: Acute Myeloid Leukemia, Bladder Cancer, Breast Cancer, Advanced Solid Tumors, and Ovarian Cancer

Senior Project Manager
Billerica, MA
• Successfully managed the medical imaging portion of Phase 2 and 3 clinical trials, by ensuring that each proceeded on time and within budget (see Project Manager below) • Designed and led innovative process improvements and identified strategic opportunities, including creation of a standard reporting tool and enhancement of proprietary software • Identified strategic opportunities and assisted in the tactical management of the Musculoskeletal division • Supervised and standardized a portfolio of over a dozen studies for a sponsor, serving as the primary point of contact and escalation for the sponsor • Won new business by representing the company in bid defenses and capabilities presentations • Managed and supported professional development of five Project Managers and Supervisors

Project Manager / Associate Project Manager
Waltham, MA
• Successfully and proactively managed up to seven clinical trials at once, ranging in budget from $400,000 to $1.8 million each • Maintained high customer satisfaction as the primary contact for clients and leader of several internal multidisciplinary teams • Managed study-specific documentation, tasks and deliverables, resources, financial tracking and control, and contingency and mitigation of risks • Structured site qualification, image collection, and independent review activities in compliance with GCP for oncology, central nervous system, and musculoskeletal trials (Phase 1, 2, and 3) • Served as the key operational interface between pharmaceutical or biotechnology clients and several multidisciplinary internal departments, including: imaging specialists, contracts associates, medical directors, regulatory team members, and software developers • Experience in Central Nervous System trials (glioma, multiple sclerosis, stroke), Oncology trials (hepatocellular carcinoma, lung cancer, colorectal cancer, thyroid cancer), and Musculoskeletal trials (obesity, osteoarthritis)

Imaging Research Associate
Waltham, MA
• Maintained databases of study documentation and medical images (CT, MRI, X-ray, bone scan) from international sites, and ensured compliance with study-specific guidelines • Performed computer-based analyses and preliminary measurements on medical images in preparation for the independent review • Interacted with investigator sites worldwide to ensure standardization of imaging across a trial • Assisted radiologists and oncologists during their review of the study images and clinical data
Education

Biomedical Engineering
• Worked as a Research Assistant in the BioRobotics Laboratory • Developed and analyzed finite-element models related to the biomechanics of voice production • First author, “Compliant Background Subtraction Algorithms for Tactile Rendering,” in the Haptics Symposium 2004 • Vocal co-chair for the Crimson Crooners (MIHNUET--Music In Hospitals and Nursing homes Using Entertainment as Therapy)
Cami Lau, PMP's Contact Information
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