Camilla Rodrigues Brandão

Camilla Rodrigues Brandão

Senior Customer Service Analyst @ Nissha Metallizing Solutions

Country

Brazil

City

São Paulo

Industry

Packaging & Containers

Skill

Microsoft Power BI, Negociação, ERP (Planejamento de recursos empresariais), Implementação de KPI, Pensamento crítico, Relacionamento com clientes, Flexibilidade, Liderança, Escuta ativa, Gestão de tempo, Proatividade, Empatia, Resolução de conflitos, Foco no cliente, Acompanhamento (follow up), Satisfação do cliente, Pensamento estratégico, Habilidades analíticas, Comunicação, Inglês

Experience

Nissha Metallizing Solutions

Senior Customer Service Analyst

Nissha Metallizing Solutions

LinkedIn
2022-3 - 2024-12 · 2 yrs 10 mos

Client portfolio management, customer service focusing on clients in the Americas, export documentation preparation, export shipment coordination, order negotiation, demand control, order entry into the system, follow-up with internal and external clients, billing release for shipment and logistics, invoice request and verification, report maintenance with demand control, root cause report, KPI management, and continuous improvement projects

SIG Group

Senior Customer Service Analyst

SIG Group

LinkedIn
2021-3 - 2022-1 · 11 mos

Client portfolio management, customer service for Intercompany and non-Intercompany clients, order negotiation, demand control, quotation and order entry into the system, follow-up with internal areas for material deadline control, follow-up with external clients, billing release for shipment and logistics, invoice request and verification, report maintenance with demand control, root cause report, responsible for improvement and implementation projects in the area.

Soluções Usiminas

Commercial Planning Analyst

Soluções Usiminas

LinkedIn
2019-10 - 2021-3 · 1 yr 6 mos

Management of raw material portfolio for JIT (Just in Time) clients, critical analysis of stock replenishment needs and raw material purchase, daily stock and order portfolio management, demand variation analysis, raw material item registration and governance, price management, demand and stock control reports for the board.

Cummins Inc.

Customer Service Analyst

Cummins Inc.

LinkedIn
2018-11 - 2019-8 · 10 mos

Customer service for Intercompany and non-Intercompany clients, order and freight negotiation, delivery follow-up and routine matters related to import and export and national sales, planning and production to meet open and future order deadlines, root cause and action plan reports for management, billing release for shipment and logistics, invoice request and verification, report maintenance with demand control and forecast to ensure delivery deadlines and control order and demand variation of client portfolios, knowledge in Oracle system.

DIMEP

analista de comercio exterior e compradora

DIMEP

LinkedIn
2014-5 - 2017-10 · 3 yrs 6 mos

São Paulo, São Paulo, Brazil

Cultural Care Au Pair

estagiária

Cultural Care Au Pair

2012-12 - 2013-7 · 8 mos

Education

FGV - Fundação Getulio Vargas

FGV - Fundação Getulio Vargas

LinkedIn

Liderança e inovação

2023-3 - 2024-4 · 1 yr 2 mos
Faculdades Integradas Rio Branco

Faculdades Integradas Rio Branco

LinkedIn

International Relations and Affairs

2012 - 2015 · 3 yrs
SEDA College

SEDA College

LinkedIn

Curso geral de Ingles

2018 - 2018
Universidad de La Rioja

Universidad de La Rioja

LinkedIn

Curso de inverno de Espanhol

2016 - 2016

Camilla Rodrigues Brandão's Contact Information

Email

******@***.com

Phone

(**) *** ****

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