Camila Santos

Lead operational excellence initiatives across media operations, focusing on financial governance, process optimization, automation, and cross-functional collaboration. Partner with Finance, Accounting, Client Services, and external vendors to improve operational efficiency, strengthen compliance, and support strategic business decisions. Key Achievements • Lead the review, redesign, and optimization of financial processes supporting media operations, improving operational consistency and governance. • Manage and develop the Operations team, promoting collaboration, accountability, and continuous improvement. • Designed and implemented Power BI dashboards and Power Automate workflows, reducing manual activities by 70% and increasing operational efficiency. • Partner with Finance, Accounting, Client Services, and external vendors to standardize workflows and improve cross-functional alignment. • Develop and monitor operational KPIs, identifying performance gaps and supporting data-driven decision-making. • Ensure compliance with internal policies, client agreements, and corporate governance standards. • Manage media investment controls and financial reconciliations, ensuring accuracy for client reporting and audit requirements. • Provide technical guidance to teams responsible for media billing and financial reconciliation processes.

Dedicated to accounts: Nestlé Unilever Bayer Amazon Led operational and financial management for major global accounts, ensuring governance, financial accuracy, and compliance while supporting executive leadership with strategic reporting. Key Achievements • Managed operational and financial activities for global clients including Amazon, Nestlé, Bayer, and Unilever. • Led and developed the Operations team, improving workflow efficiency and service delivery. • Produced executive financial reports for the CFO, providing insights that supported strategic investment and operational decisions. • Led the standardization of global reporting processes, including Revenue, Accrual, Casualty, and Exchange Rate Variation reports. • Achieved 100% compliance in international client audits for Tier 1 accounts. • Managed budgeting controls, financial reconciliations, and reporting processes, ensuring accuracy and compliance with corporate policies. • Collaborated with cross-functional stakeholders to improve financial governance and operational performance.

Supported financial operations and administrative processes for 99 Technology (DiDi Global), contributing to budgeting, financial reporting, data analysis, and operational planning. Key Achievements • Supported accounts payable operations and financial reporting for one of Brazil's leading technology companies. • Developed management reports to support operational planning and executive decision-making. • Assisted with billing processes and financial accrual management. • Performed data analysis to identify operational trends and improvement opportunities. • Prepared performance recommendations based on operational KPIs. • Managed bank reconciliations, procurement controls, and supplier administration. • Collaborated with cross-functional teams to improve operational efficiency and financial accuracy.

Provided administrative and operational support while working on-site for Cushman & Wakefield, ensuring efficient document management, invoicing, and office operations. Key Achievements • Delivered administrative support to management and operational teams. • Managed inventory controls and billing administration. • Coordinated document management, invoicing, and corporate records. • Reviewed business correspondence and maintained office supply controls. • Organized purchase requests and monitored delivery schedules. • Supported daily administrative operations, ensuring process efficiency and service quality.

Provided executive administrative support while working at Huawei Brazil Training Center, ensuring efficient office operations and document management. Key Achievements • Delivered executive administrative support in a multinational corporate environment. • Managed documentation and information control processes. • Supported administrative operations for Huawei Brazil Training Center. • Assisted with daily office coordination and organizational activities. • Contributed to efficient communication and operational support across departments.