Cam Cunningham

• Responsible for the knowledge and inventory of hundreds of products across four retail locations to provide customers with an excellent, convenient experience. • Handling merchandise worth as much as $20,000 CDN and ensuring the safety of the item and paperwork to ensure authentic merchandise for customers. • Expected to maintain the sanitization of equipment, and high touch areas, ensuring the health and safety of customers daily. • Exercises time management skills to fulfilling orders, purchases, and exchanges to create income for the company and its partners.

• Provided excellent customer service in a variety of roles relating to guest interactions, visitor experience, and public speaking creating an unforgettable experience for customers. • Performed public science demonstrations in front of hundreds of guests weekly, resulting in increased sales for the company. • Developed classroom management skills through teaching curriculum-based material for various aged classes on field trips which allowed the opportunity for personal development in the field of education. • Assisted with feedback for existing workshops in order to adjust materials to children with different learning styles.

• Provided an unforgettable overnight experience for children within one of Vancouver's most iconic tourist attractions. • Created schedules for a team of staff to maintain supervision of over 200 guests at a time. • Organized, delegated, and followed through on a variety of tasks given by the organizer. • Maintained control over safety systems, surveillance cameras, as well as automated lighting software for a four-level building ensuring the safety of hundreds of guests including children of various ages.

• Alongside a team of people, transformed a tourism venue into an environment for weddings, parties, and special events. • Developed time management skills by routinely meeting event deadlines for various clients which allowed additional opportunities for the organization. • Remained present and diligent for event organizers in the event of a shift of direction, problem, or concern. • Provided excellent customer service, which maximized sales in a tourism environment.

• Alongside one other staff member, budgeted and designed a summer camp for children aged 11-14 for two consecutive summers for 16 campers weekly. • Created curriculum-based content below budget, leading to more opportunities for children to engage with other areas of the venue. • Handled parent interactions, pick-up and drop-off of children, as well as allergy concerns to create a safe environment for all enrolled in the camp. • Designed a showcase presentation to display work done by campers leading to positive reviews from parents and campers; thus, generating more income for the department.

• Providing guests with a safe dining experience amidst the Covid-19 pandemic ensuring safety, social distancing, and overall comfort • Prepared drinks of various sizes with attention to detail, accuracy and to customer's requests • Responsible for cash handling of the bar itself as well as the end-of-day cash floats of exiting servers