camargo leanna

I am in charge of the fixed operations for a small RV dealership in Reno, NV. We have a great crew with the desire to suceed. The work is just about trying to enhance the experience of our customers who choose the RV lifestyle. We sell fun. We represent the best lines the RV industry offers and we do it well. This was quite a change from my previous positions at a much larger RV chain in CA. I find the business challenging at times but fun and always rewarding. I love that I have successfully turned around several dealerships in my career to make them profit centers. Providing support to our sales department so they can move the inventory while keeping customers delighted with the fact that they chose our dealership.

Results driven operations manager offers 18+ years of experience in fast-paced, demanding business settings. Comprehensive understanding of a broad range of business functions and proven ability to lead a large staff to achieve performance objectives. Expertise in developing innovative approaches to building sales volume. Focus on operational improvements to achieve increased productivity and reduced cost. Ongoing commitment to exceptional service to achieve high customer satisfaction and loyalty. Thorough understanding of RV, automotive and related industries. Ability to maintain existing relationships or build rapport with OEM manufacturers/warranty departments to ensure cooperative partnerships resulting in dealership profitability & customer satisfaction. Comprehensive knowledge of lemon law provisions and demonstrated effectiveness in minimizing corporate liability by avoidance training.

I am running high volume Parts, Service & Detail departments of a family owned and operated dealership in Gilroy CA. We have built a great team of dedicated professionals to serve our customer base. I have spent most of my career working with people and trying to enhance the RV lifestyle of our customers. Although running fixed operations at a high volume store is often a thankless job, providing customers excellent service and turning a negative situations around for our RVers is quite rewarding. It really is tough work saving the world one RV at a time. But, it is definitely satisfying when you turn that frown into hugs, smiles and gratefulness.

11/07-8/08) Managed all operational aspects of two full-service dealerships with up to 100 employees, to maximize sales and profitability by developing a merchandise driven and customer focused environment. Led all sales activities and trained and motivated a staff to achieve sales objectives. Coordinated both new and used vehicle sales, created pricing strategies, and managed inventory. Built strong client relationships to ensure total satisfaction with the dealership. Managed the finance desk and interacted with lending institutions to negotiate attractive customer financing. Selected Accomplishments  Produced a total of $31 million in gross annual sales, outperforming the company’s other eight dealerships on a monthly and annual basis.  Maximized profitability by monitoring and managing sales, gross profit percentages, and expenses on a daily basis.  Developed unique ways to identify prospects and drive sales through events, community activities, and other local marketing opportunities, establishing the performance benchmark for all company dealerships.