Callum Neo

As a Relationship Manager at a leading Digital Bank in Singapore, i support a portfolio of forward-thinking businesses across the licensed FinTech, Digital Assets, Web3 and Trust Services sectors. My focus is on delivering tailored digital banking solutions that meet the complex and evolving needs of companies operating at the cutting edge of financial innovation. Responsibilities - Serves as the primary point of contact for a portfolio of FinTech, Digital Assets, Web3, and Trust clients, from onboarding to ongoing account management. - Provision of strategic banking support, ensuring clients are equipped with the right account structures, payment solutions, and operational account management. - Guide clients through regulatory, compliance, and risk considerations specific to their industries, ensuring efficient onboarding and ongoing adherence to requirements. - Collaborate cross-functionally with Compliance, Operations, and Products teams to resolve client needs and enhance service delivery. - Stay informed on market trends, industry developments, and regulatory changes across Digital Assets, FinTech, and Trust sectors to better support client growth and risk management.

- Formulating and implement sales strategies to solicit and develop new accounts to expand GLDB's client base. - Facilitate new loan and account opening applications, and proactively manage and monitor these accounts to minimize non-performing loans - Ensuring of strict adherence to internal credit and regulatory compliance requirements. - Ensuring and maintaining a high standard of AML/KYC/CDD risk assessments for client profiles. - Preparing credit proposal and propose appropriate credit mitigants for new loan applications. - Understanding customer needs and requirements and collaborate with internal stakeholders to deliver optimal solutions or propose new products.