Callum Coveney
Customer Success Manager @ The Access Group
About
Customer service professional with over 5 years of leadership experience and a wealth of knowledge across, payroll, administration, accounts, recruitment, and hospitality. I have a great track record of streamlining processes, and innovating in order to increase efficiency aimed at delivering the perfect customer experience. I demonstrate business intelligence, and understand the importance of all aspects of a business working in harmony to achieve success. I have an excellent track record of training and developing team members by improving knowledge and inspiring to deliver an unrivalled customer experience.
United Kingdom
Macclesfield
Computer Software
Online Support, Customer Engagement, Customer Relationship Management (CRM), Software Support, Sales Presentations, Software as a Service (SaaS), Marketing, Customer Loyalty, Organization Skills, Customer Support, Revenue Analysis, Interpersonal Skills, Team Building, Data Analysis, Strategy, Recruiting, Training, Project Management, Customer Retention, Customer Service Management
Experience
Customer Success Manager
The Access Group
Support Team Leader
The Access Group
Customer Experience Team Leader
Sapphire
Manchester, England, United Kingdom
Customer Service Executive
Sapphire
Manchester, United Kingdom
Restaurant Manager
Meldrum House Country Hotel & Golf Club
Oldmeldrum, Aberdeenshire, United Kingdom
Assistant Manager
Oakman Inns & Restaurants Ltd
Royston, Hertfordshire, United Kingdom
Assistant Manager
Loch Fyne Seafood & Grill
St Albans, Hertfordshire, United Kingdom
Assistant Manager
Beales Hotel
Hatfield, Hertfordshire, United Kingdom
F&B Assistant
Beales Hotel
Sales Assistant
Moss Bros Group Plc
Hatfield, Hertfordshire, United Kingdom
Education
University of Hertfordshire
Economics
Callum Coveney's Contact Information
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