Callie Labriola

More than just a promotional products company, Brandinc is a trusted global partner in pioneering promotional merchandise and online solutions for the B2B marketplace. An award-winning, design-led brand management company, we support brands, agencies and companies through retail quality merchandise, state-of-the-art technology and experiences, to create meaningful brand engagement. Brandinc is a global force with sales offices in the UK, US, Australia, Turkey, Hong Kong, Singapore and Canada, and a production office in Hong Kong. And we provide full support, 24 hours a day. Core services include: ✓ In-house design studio ✓ Brand strategy & development ✓ Product development ✓ Sourcing & production ✓ Global logistics & fulfillment ✓ Integrated online stores ✓ Retail solutions, activations & experiences ✓ Superior customer service It’s why some of the world’s biggest brands have put their trust and confidence in us over the past 20 years – including Warner Bros. (Harry Potter: The Exhibition), Lions Clubs International, LinkedIn, Crystal Cruises, Disney, MTV, Virgin Galactic, TUI Europe PLC, Mazda, HSBC bank and many more.

Since 1998, we’ve been designing and producing high-quality bespoke branded merchandise to help build brands and customer loyalty across a wide range of industries. From fast-moving consumer goods, home entertainment, travel and sport to financial services, leisure, media and sponsorship. And when you get to know us, you’ll find we’re not just another promotional products company. We’re design-led. We bring a brand identity to life through eye-catching products that convey core brand values and help build an emotional connection with your target audience. We think strategically. With us, the promotional products don’t come first; the strategic solution does. We analyze your marketing objectives to identify the best branding solution, then we research and create the products that best fit the strategy. We’re flexible and versatile. With our global reach, we’re proud of our ability to meet any kind of brand marketing, event marketing or corporate communications objective anywhere in the world. And we provide full support, 24 hours a day. It’s why some of the world’s biggest brands have put their trust and confidence in us over the years – including Warner Bros., Fosters, Diageo, Barclays Bank, Fox, Disney, Global Brands, MTV, MySpace, TUI UK, and many more.

For over 45 years, AppleOne has been committed to supporting Client for life relationships through staffing solutions that help companies achieve their long-term goals. Our continued dedication and ability to solve your needs rests on three key values: our commitment to speedy delivery of service, our client for life philosophy and our unwavering candidate focus. All these shape how we enhance and add to the services and resources we offer to businesses who entrust their staffing needs to us.

•Performing outbound calling and follow up calls with clients using proper phone etiquette. •Qualifying and developing unknown needs for clients in the banking center and creating awareness around our partner specialists. •Building relationships with team members and partners to better utilize the referral system. •Leveraging programs such as Commit, Smart Lobby, Interact, and Banners to provide a premium customer experience to each clients individual needs and unknown needs. •Achieving and exceling pre-determined goals set by the Banking Center Manager each month and quarter. •Applying critical thinking skills to assist each customer’s situation uniquely and appropriately within the company’s guidelines.

•Process basic and complex transactions within company processes and procedures. •Provide a warm transfer from the teller line to the platform associates regarding a sale, service, or investment need. •Assist with opening and closing procedures, balancing daily work, assisting clients with access to their Safe Deposit Boxes, and balancing the ATM, teller cash dispenser and vault.

•Consistently ranked in the top 40% of gaming departments throughout the company. •Create, manage, and fulfill monthly business plan goals and behaviors. •Develop strategies to increase business growth and year over year performance.

•Coached and trained store employees on Apple’s customer dynamics and core philosophies. •Led our sales team to grow Apple’s business over 30% in our store. •Created and fulfilled monthly business plans and goals for sales team. •Fulfilled weekly merchandising standards and controlled inventory levels for Apple’s products.

•Managed a team of 20 people with very dynamic staffing requirements. •Focused on streamlining processes and procedures for maintaining merchandising standards throughout the store.

•Managed a team of 11 people and maintained diverse schedules and availability. •Performed quarterly reviews for each associate and tracked performance. •Created a system for tracking performance and was implemented by district staff.

•Utilized key accounting principals and account management software to fulfill labor requirements and maintain overall store profitability. •Helped our operations team to improve their customer satisfaction to over 10%.