caleb rainey

product specialist

About

I am a hardworking and dedicated operations/project management professional, with extensive entrepreneurial experience. I have a proven track record for building a successful small businesses, developing and implementing processes to improve service quality, leading a staff to achieve financial goals, and able coordinate various departments to achieve local online marketing, technological and operational objectives

Country

united states

City

charlotte

Industry

computer software

Skill

customer service, operations management, strategic planning, software documentation, records management, research, microsoft excel, public speaking, management, residential moving, junk removal, commercial moving, piano moving, business development, customer satisfaction, sales, team management, employee relations, employee training, problem solving, operational strategy, operational efficiency, team building, leadership, microsoft word, microsoft powerpoint

Experience

project manager

venture companies

2019-10 - Present · 6 yrs 11 mos

I am accountable for the development and execution of a software platform designed to streamline the real estate closing process.

contracts coordinator

complianceline

2013-8 - 2014-7 · 1 yr

I generated renewal contracts for 700+ clients. I worked directly with Sales and Office Management to coordinate the delivery and receipt of fully executed contracts from clients.

product specialist

payzer

2020-1 - Present · 6 yrs 8 mos

co-owner and operations manager

the junkluggers of charlotte

2016-9 - 2019-10 · 3 yrs 2 mos

As Co-Owner and Operations Manager, my responsibilities included ensuring the highest levels of customer satisfaction, maintaining and improving operational standards, hiring and team management. The Junkluggers of Charlotte was National Franchisee of the Year in 2018. I contributed to annual revenue growth of over 100% year-over-year for the past 3 years. Maintained a 5-star brand reputation across multiple public customer review outlets. Additionally, I developed and maintained key commercial partnerships.

white label services

validbrands, llc

2013-2 - 2016-8 · 3 yrs 7 mos

As Co-Owner, I developed strong partnerships with SaaS software providers and collaborated with hundreds of software providers to raise awareness, engagements and sales for their white label software solutions. I consistently delivered qualified leads for our partners through the platform we developed. I also consistently maintained the top-ranking organic search position for numerous keywords associated with the industry.