caitlin dow

* I worked as a Customer Care Advisor on a part-time basis while studying at University. My duties included: * Dealing with customer care enquiries via phonecalls and emails * Liaising with restaurants, salons and takeaways to confirm bookings ,availability and offers * Updating offers and availability on site * Assisting with training for new members of the team

* My role as Affiliate Marketing Co-ordinator involves managing a number of affiliate programmes on behalf of clients across various sectors including retail, travel, technology and utilities. My duties include: * Maintaining strong relationships with affiliates and affiliate networks * Identifying opportunities for growth for each client * Providing regular and accurate reporting * Preparing client proposals and presentations * Attending industry events * Updating the company blog on behalf of the affiliate team

* I worked as a Marketing Intern at Equator assisting the Social Media and Affiliate Marketing departments. * My duties within the Social Media department included: * Updating and managing social networking accounts * Creating weekly content plans * Writing blog articles * Writing press releases * Assisting with blogger outreach programmes * Assisting in the running of social media competitions * Compiling accurate social media monitoring reports * My duties within the Affiliate Marketing department included: * Assisting the day to day management of affiliate programme for a number of clients * Sourcing new affiliate partners and maintaining relationships with affiliates * Maintaining consistent communication with affiliate partners through regular forum posts, emails and phone calls * Creating and sending monthly affiliate newsletters * Compiling accurate weekly progress reports

* While working as a Marketing Intern at POSH Agency I worked within the SEO, Social Media and Business Development departments. My duties included: * Updating and managing a number of social networking accounts * Writing blog articles and updating client blogs * Assisting the SEO team with content writing and link building * Assisting the business development department in setting up potential meetings

* I undertook a work experience placement at leading PR agency DADA. My duties included: * Writing press releases * Scanning news articles for client mentions * Undertaking research for PR stories * Updating and managing social media accounts for a number of clients