Caio Furlan

- Delivered full-stack features across the internal admin platform of one of Brazil's leading creator monetization companies, spanning content moderation, financial operations, onboarding, and risk tooling - Built the front-end for two mission-critical moderation tools: a case management panel for user reports and an operator dashboard for AI-assisted media review - Hardened privileged backoffice actions by replacing impersonation-based flows with claim-based, fully audited operations, and reinforced audit trail observability across the platform - Delivered investigation tooling for support and risk teams and consolidated moderation actions across previously fragmented tools - Delivered an email domain blocklist system for the platform's anti-fraud pipeline: internal management panel with audit trail, third-party validator integration with reduced cost per registration attempt, manual review workflow to mitigate false positives, and observability traces for high-impact cases - Acted as a bridge between customer support and engineering, translating recurring escalation patterns into product proposals