Charlene Cruz

Billing & Invoicing: Generate and issue invoices accurately and promptly. Verify billing details, including pricing, terms, and client information. Maintain proper documentation for all invoices and transactions. Process credit memos and adjustments as required. Accounts Receivable Management: Monitor accounts to ensure timely collection of outstanding balances. Follow up with clients on overdue invoices via email, phone, or written communication. Reconcile accounts receivable ledger to ensure accuracy. Investigate and resolve discrepancies or billing disputes. Financial Reporting & Reconciliation: Prepare aging reports and other financial summaries related to receivables. Assist in month-end and year-end closing procedures. Reconcile customer accounts and generate statements. Customer Service & Communication: Respond to customer inquiries regarding invoices and payment issues. Coordinate with internal teams to resolve billing discrepancies. Maintain positive client relationships while ensuring timely collections. Administrative Support: Maintain organized financial records and documentation. Assist in audits by providing necessary documentation and reports. Support the finance team with additional accounting tasks as needed.

Creates the financial reports on the company’s performance Prepares monthly cash reports for the Center Managers Monitors cash receipts, cash positions, cash flow management, and budget Prepares cash disbursement and releasing of checks, monitors accounts payable and accounts receivable Prepares center budgets and projections Prepares and check fulltime and part-time billings and overloads Prepares asset, liability, and capital account entries by compiling and analyzing account information Substantiates financial transactions by auditing documents Responsible for daily financial and recording of transactions Ensure compliance to policies, government agencies, and permits Prepares center payroll and reports to SSS, BIR, Philhealth, and Pag-ibig

Accounts Receivable Management: Generate and issue invoices to customers accurately and on time. Track and monitor outstanding payments to ensure timely collection. Process customer payments via checks, credit cards, and electronic transfers. Reconcile accounts receivable ledger to ensure all payments are properly accounted for. Investigate and resolve discrepancies or billing disputes. Billing & Invoicing: Verify billing details, including pricing, terms, and client information. Maintain accurate customer account records and billing history. Process adjustments, credit memos, and refunds when necessary. Prepare and send customer account statements. Financial Reporting & Reconciliation: Prepare and maintain aging reports for overdue accounts. Assist in month-end and year-end closing procedures. Generate reports related to receivables for management review.