Maria Elena Islas Cruz
Account Executive / Sales Executive @ Estafeta Mexicana
About
Passionate about sales, customer service and operations with extensive experience in the field and teamwork. Perseverance and tenacity to increase sales and obtain top positions in sales and customer service. Learning new things is very important for professional and personal development. Commitment, attitude and proactivity are some of the characteristics that define me.
Mexico
Mexico City
Real Estate
Venta cruzada, Inteligencia emocional, Éxito del cliente, Coaching, Publicidad, Persuasión, Identificar oportunidades, Creación de relaciones, Orientación al cliente, Cumplimiento del presupuesto, Atención telefónica, Venta de servicios, Administración, Ventas corporativas, Ventas B2B, Software CRM, Gestión de llamadas, Microsoft Excel, Desarrollo de cuentas clave, Renovaciones
Experience

Business Center Manager
Mexico City, Metropolitan Area
*In charge of the sales and operations area of the business center. *Corporate office rentals (sales process). *Responsible for a work team to carry out the operation of the Business Centers. *Identify the needs of current customers to provide them with the best service. *Implement strategies for new customers. *Use of CRM to track and measure sales. *Work under monthly objectives (invoicing and sales). *Report occupancy, accounts receivable and business center status.

Senior Account Executive
Mexico City Metropolitan Area
*Sales of travel assistance through travel agents to achieve monthly sales targets. *Training and constant follow-up to Travel Advisors in the different branches (nationwide). *Weekly visits to the branches to give feedback and follow up. *Punctual follow up of medical assistance cases abroad. *Support in the closing of groups and new business. *Support in Expos, fairs and events.

Sales Executive
Mexico City, Metropolitan Area
*Prospecting and opening and marketing of medical assistance abroad to travel agencies. *Training to travel agents and follow-up. *Opening, training and marketing of new product to agents and insurance and bonds at national level. *Monthly sales targets.

Sales executive
Mexico City, Metropolitan Area
*Prospecting and lead generation for timeshare information (by phone). *Call for appointments to publicize the affiliation through salespeople. *Telephone sales of mini packs in different beach destinations. *Monthly sales targets (leads and sales).
Maria Elena Islas Cruz's Contact Information
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