Busayomi Omotosho

- Got aligned on company goals, then built the first-ever H2 product roadmap, OKRs, and metrics, giving the team clear direction and focus. - First Product Manager in the organization, played a pivotal role in forming a new product development team. Established processes, orchestrated ceremonies, implemented essential tools; fostering an efficient working environment across Product, Design, and Development. - Established a culture of product documentation, creating lightweight but durable docs (PRDs, product architecture docs, change logs, roadmap, feature release docs) to improve alignment, onboarding, and execution speed. - Brought structure to previously unstructured product, engineering, and design workflows, aligning teams on how work gets planned, built, and shipped without adding process overhead.

- Led the redesign of a global legacy continuous improvement tool for the Volkswagen Group, boosting productivity by 50% for 16,000+ users across 63 countries. - Managed cloud migration of a Cariad legacy system from Serenity to Azure, rewriting key components of the codebase to improve system performance and stability. - Shaped and launched customer verification APIs and security microservices used across VW brands, scaling platform adoption across APAC, EMEA, and South America.

- First Product Manager in the organization, played a pivotal role in forming a new product development team. Established processes, orchestrated ceremonies, implemented essential tools; fostering an efficient working environment across Product, Design, engineering and compliance. - Spearheaded the delivery of 6 ISO standards and 2 regional frameworks, boosting local and global product coverage by 40%. - Established product OKRs, strategic roadmaps, and monthly reporting cadences, enabling clear visibility into performance, priorities, and product direction. - Led the end-to-end hiring process for a Product Lead replacement, including role definition, interviews, and knowledge transfer.

- Launched and scaled an e-learning coding platform for pre-teens, generating ₦10M in revenue within six months and achieving consistent MoM revenue growth through data-driven product and marketing initiatives. - Collaborated cross-functionally with marketing, sales, and customer success to design and execute growth experiments that doubled revenue month-over-month and improved conversion rates. - Built and coached high-performing teams (learning, sales, and customer success) to align around customer acquisition, retention, and upsell metrics, driving long-term customer value. - Collaborated with engineering to launch an internal admin tool that boosted subscription renewals by 50% and reduced response times for customer inquiries, directly improving retention and operational efficiency.

- Launched a multi-platform data collection product (web, iOS, and Android) that gathered 9,000+ data points and generated millions in revenue, driving product adoption and supporting expansion into new market segments. - Worked closely with sales teams across multiple industry verticals to uncover customer pain points, shape product positioning, and develop solutions that accelerated deal closures and unlocked new customer acquisition opportunities. - Introduced API and webhook integrations that enabled real-time data relay and on-demand analytics, increasing enterprise adoption and improving customer retention. - Recognized as “Best Product Manager of the Year (2020)” for leading cross-functional initiatives that drove measurable growth and customer success. - Partnered with the VP of Product to provide strategic oversight across the company’s product portfolio, optimizing resource allocation and identifying high-impact growth opportunitie

- Led the beta launch of a scalable, modular enterprise solution that reduced manual customer configuration by 70%, improving onboarding speed and client adoption rates. - Developed and launched an HR performance review module that enhanced performance management efficiency by 50% across two Tier-1 enterprise clients, strengthening customer satisfaction and retention. - Optimized the customer issue tracking system, resulting in a 42% reduction in unresolved support tickets and significantly improving customer experience and operational efficiency. - Collaborated cross-functionally with engineering, customer success, and IT teams to identify workflow inefficiencies and deliver product enhancements that drove scalability and long-term client value.