Matthew Buie

Being a critical Operational role, tasks included setting up EDI integrations and interchanges for a seamless experience for customers and internal team members, from receiving a Customer PO and to when it is filled in Netsuite ERP. Having the the deepest understanding of the execution of an order electronically assisted in Managing the daily activities, and troubleshooting, of importing/exporting between the EDI platform, ERP and warehouse providers, along with building reporting & process management tools within our ERP for seamless order flow and execution. Supported the entire lifecycle of the order including EDI customer/part/label setup, importing orders into our ERP, sending orders to our warehouse and fulfilling the order in Netsuite. A passion for details, deadlines and strong troubleshooting skills were required in order to provide full EDI support to internal teams and external trading partners. B2C, B2B, and Direct Import trading partners (totaling around 40 to 50 partners) managed daily to provide EDI support internally to Sale and Operation teams, as well as external EDI support to trading partners to resolve any transaction or communication errors. With this position was the need for evaluating current systems capabilities, comparing to possible solutions, and providing recommendations to assist in setting the organization on the best-possible future trajectory in terms of IT infrastructure, best-practices, and workflow enhancement and expedition. Project management and leadership skills were provided to maintain momentum, provide through oversight of actions taken in real-time, and scrupulous post-completion review and over-all success. Monitored KPIs, and associated metrics, and provided means of measuring these things are also within the work scope of managing the projects assigned. Worked to enable communications with transfer of stock from China manufacturing plant to US 3rd part logistics warehousing facilities using EDI.

Analyze existing systems and business processes, identify process and system improvement strategies, and provide project management services. Translate business requirements into a solution design using recognized Business Analysis techniques and deliverables. Develop requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate function areas then document the details necessary to help the development team fully understand what is to be built  Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and/or application requirement  Maintain Business process documentation including additions, changes, or removal of product capabilities to ensure traceability Ensure that all required documentation is complete and stored appropriately  Collaborate with other business analysts and scrum teams to ensure consistency in processes and documentation style Provide functional design specifications for new development and major enhancements Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards Work with testing team to develop and maintain functional test cases/scenarios and automated test scripts for load and regression testing  Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing Review and facilitate remediation of defects resulting from regression and load testing Document and assign defects resulting from functional, regression and load testing Participate in all customer demos for complete application requirements 

Offering more than one service to the different small and medium businesses needing guidance and advice while helping to realize the full potential held within their digital transformation journeys through the following services and solutions: EDI & Integrations Ecosystem Consultant Managed EDI and Integration Services Provider Business Process and Systems Analysis Access and Dedicated Consulting Retainer Services (monthly subscription) End-to-End Partner Onboarding for EDI-based trading partners Error/Exception Management Services for EDI Integration Development, Architecture, and Analysis Integration: iPaaS Implementation and Management EDI Full Systems Enable-ment and Implementation and more! Assisted several clients in their development of business system standard operating procedures for multi-subsidiary type operating environment due to either merger or acquisitions of other companies to enable end users with access to all needed processes and modules within ERP as they relate to EDI. This includes enabling SOX or ISO9001 compliance, as well. Finally, provided additional services in managing master data using API integration with ERPs and CRMs for ETL used in EDI in SaaS solutions such as Sales Force.

Assisted clients needing guidance and advice while helping to realize the full potential held within their digital transformation journeys through the following services and solutions: EDI & Integrations Ecosystem Consultant Managed EDI and Integration Services Provider Business Process and Systems Analysis Access and Dedicated Consulting Retainer Services (monthly subscription) End-to-End Partner Onboarding for EDI-based trading partners Error/Exception Management Services for EDI Integration Development, Architecture, and Analysis Integration: iPaaS Implementation and Management EDI Full Systems Enable-ment and Implementation

Being a critical Operational role, tasks included setting up EDI integrations and interchanges for a seamless experience for customers and internal team members, from receiving a Customer PO and to when it is filled in Netsuite ERP. Having the the deepest understanding of the execution of an order electronically assisted in Managing the daily activities, and troubleshooting, of importing/exporting between the EDI platform, ERP and warehouse providers, along with building reporting & process management tools within our ERP for seamless order flow and execution. Supported the entire lifecycle of the order including EDI customer/part/label setup, importing orders into our ERP, sending orders to our warehouse and fulfilling the order in Netsuite. A passion for details, deadlines and strong troubleshooting skills were required in order to provide full EDI support to internal teams and external trading partners. B2C, B2B, and Direct Import trading partners (totaling around 40 to 50 partners) managed daily to provide EDI support internally to Sale and Operation teams, as well as external EDI support to trading partners to resolve any transaction or communication errors. With this position was the need for evaluating current systems capabilities, comparing to possible solutions, and providing recommendations to assist in setting the organization on the best-possible future trajectory in terms of IT infrastructure, best-practices, and workflow enhancement and expedition. Project management and leadership skills were provided to maintain momentum, provide through oversight of actions taken in real-time, and scrupulous post-completion review and over-all success. Monitored KPIs, and associated metrics, and provided means of measuring these things are also within the work scope of managing the projects assigned. Worked to enable communications with transfer of stock from China manufacturing plant to US 3rd part logistics warehousing facilities using EDI.

EDI setup and testing for new trading partner on boarding using the True Commerce Transaction manager EDI platform,Support and Escalation of issues and request for EDI platforms, Monitor and support EDI Vendors and Direct Store Delivery programs, Monitor and support automation for order processing, Monitor automation. Order processing, and B2C Direct to Vendor and Drop Ship Program development, website testing, and website support for eCommerce programs.

Provide customer service to all customers for every assigned account, ranging from order entry, product management, logistical support, and minor invoicing/financial services. Specifically, this position requires day-to-day interaction with all customers, including several large accounts with customers such as Dick’s Sporting Goods and Overstock. For larger customers, the Ecommerce Account Manager role serves as the intermediate between our customers and our company. The role serves as maintain all images and product setups for the customer on their websites, and well as providing a history of sales for each product so the customer can determine projections of sales for the next year. Additionally, larger customer accounts may require the Ecommerce Account Manager to be solely responsible for all interactions in each business transaction. Finally, maintaining all IT developments, product deployment timelines, and maximizing brand awareness is a crucial role for every account as an Ecommerce account manager. In this position, I am responsible for setting-up new customer accounts in Oracle JD Edwards EnterpriseOne ERP system Address Book application by defining a customer's permissions and exceptions. Trained in JD Edwards troubleshooting and order processing, as well as becoming familiar with EDI. Worked to establish trading partners' 850 and 940 documents in EDI HQ in order to migrate older Retail trading partners over to EDI HQ/JD Edwards EnterpriseOne for the phasing out of Sage ACCPAC ERP software. Responsible for identifying EDI errors in the Ecommerce division of the company and creating an action plan to remedy the errors. Experience with different software includes the following: EDI HQ Translator , VL Trader - AS2 , Oracle's JD Edwards EnterpriseOne In addition, TNWC went through a merger and acquisition of Canadian organization, at which time assistance was providing in streaming business processes and systems for Canadian subsidiaries.

Procures goods and services involving moderate financial commitments or technical complexities. Research unique parts to obtain source, sometimes with limited information. Works with Engineering staff as needed to cross parts currently unavailable. Provide outsourcing/replacement support for goods and services. Request provider quotations and select lowest qualified bid. Negotiates agreements with suppliers to obtain best terms and conditions for the organization. Issues purchase orders and supplements in accordance with established policies and procedures. Negotiates and issues blanket/open purchase orders for repetitive-type requirements. Monitors shipments to ensure timely delivery of product to internal customers. Provides immediate notification to internal customers of any changes in supplier delivery commitments. Initiates corrective action when necessary with suppliers and monitors resolution. Maintains and reviews MRP system to prevent stock shortages and outages. Purchase chemicals and maintain corresponding MSDS sheets. Support calibration program by sending devices out for calibration.

Provide customer service to all customers for every assigned account, ranging from order entry, product management, logistical support, and minor invoicing/financial services. Specifically, this position requires day-to-day interaction with all customers, including several large accounts with customers such as Dick’s Sporting Goods and Overstock. For larger customers, the Ecommerce Account Manager role serves as the intermediate between our customers and our company. The role serves as maintain all images and product setups for the customer on their websites, and well as providing a history of sales for each product so the customer can determine projections of sales for the next year. Additionally, larger customer accounts may require the Ecommerce Account Manager to be solely responsible for all interactions in each business transaction. Finally, maintaining all IT developments, product deployment timelines, and maximizing brand awareness is a crucial role for every account as an Ecommerce account manager. In this position, I am responsible for setting-up new customer accounts in Oracle JD Edwards EnterpriseOne ERP system Address Book application by defining a customer's permissions and exceptions. Currently training in JD Edwards troubleshooting and order processing, as well as becoming familiar with EDI. Working to establish trading partners' 850 and 940 documents in EDI HQ in order to migrate older Retail trading partners over to EDI HQ/JD Edwards EnterpriseOne for the phasing out of Sage ACCPAC ERP software. Responsible for identifying EDI errors in the Ecommerce division of the company and creating an action plan to remedy the errors. Experience with different software includes the following: EDI HQ Translator VL Trader - AS2 Oracle's JD Edwards EnterpriseOne

Generate and analyze extremely detailed and time sensitive information regarding the purchase, usage, and waste of aviation materials. Also responsible for establishing inventory and purchasing procedures to control, maintain, and enhance inventory performance in a relatively new start-up environment. Interacting with customer representatives regarding the order and receiving of third party shipments and third party goods. Providing logistical support for all aspects of the standard warehousing cycle, including, but not limited to: developing a system of assigning individual shipments to customer accounts for more accurate Accounts Receivable records; scheduling pickups and deliveries of customer goods using third-party carrier services; and establishing protocols for inbound and outbound shipment records. Establishing ground work for the deployment of EmpowerMX ERP system for MRO use company-wide. Included determining new hardware and software needs to implement new ERP system, establishing and changing standard procedures to accommodate the deployment of ERP system, and assist in training personnel in the use of new ERP system. Creating reference documentation and procedures for establishing Kitting Department based of customer needs, materials, and work orders. Includes establishing reference guide for materials need per job scope, organizing personnel and physical storage area of kitting materials, and communicating with Receiving and Inspection departments to plan schedule of Kitting Departments work schedule.

Maintain current inventory, order and receive items, maintain an organized stocking area, maintain communication between Planning and Maintainence departments, and completing any additional tasks assigned by upper management.