
brysen bristow
client relations specialist
About
June 2014 – April 2015 (11 months)Greater Seattle Area. Before You Buy CRM delivers .... Chantelle Venezuela. Project Coordinator at Avidian Technologies...
united states
seattle
computer software
lead generation, solution selling, salesforce.com, sales process, saas, crm, professional services, strategic partnerships, cold calling, enterprise software, sales presentations, account management, b2b, consulting, start ups, cloud computing, client liaison, project team management, key account development, business to business, customer relationship management, software as a service, customer experience, customer engagement, customer satisfaction, customer insight, customer retention
Experience

client relations specialist
eagleview
EagleView Technology Corporation, through its two wholly owned subsidiaries, EagleView Technologies, Inc. and Pictometry International Corp., is the unparalleled provider of aerial imagery, data analytics and GIS solutions serving the commercial, government and public utility sectors. The company’s patented image capture processes and 3D modeling algorithms coupled with property-centric analytic tools empower end-user workflows with scalable, efficient and highly accurate answer sets in support of property claims, risk management, construction, emergency response, assessment, corridor mapping and more. For more information contact (866) 659-8439 or visit www.eagleview.com or www.pictometry.com

crm consultant
before you buy crm
The focus of this role was the creation and delivery of custom consulting & training Services to companies that were seeking to purchase customer relationship management (CRM) software.

crm project manager: implementation and training
avidian technologies
* The focus of this role was managing the entire client experience from the end of the sales process to the client launching their CRM. . * Key Successes * The first person in the company to have an NPS of 70 (Q4 2013) * Maintained an average NPS of 67 * Managed 30+ implementations monthly * Launched an average of 10 clients each month * Responsible for onsite training of key clients * Key accounts: Basler Electric, North American Breweries, Nicolet National Bank, and Leman USA

crm account manager: sales, service and training
avidian technologies
* This role focused on contract renewal, elimination of white-space via up-sell/cross-sell, client satisfaction and account retention. * Key Successes * Exceeded annual quotas by at least 20% every year * Managed a portfolio of over 350 accounts * Created a process that increased the quantity and quality of client engagements

customer success advisor
lanyon
* This role focused on regular engagements with Enterprise customers in such industries as Technology, Financial Services, Biotech, and Energy in order to drive adoption, increase satisfaction, and support their overall strategy around meetings, events, and travel. * Key Successes * Responsible for the health and well-being of a $6M portfolio of annualized revenue * Managed KPI stoplight model with largest technology client to drive satisfaction * Built alternate process to gather, reconcile, and provide clients and team with accurate billing data * Lead project to collect, refine, and distribute global deployment best practices * Lead initiative to ensure training materials were available to clients and team for upcoming releases
Education
lower columbia college
liberal arts
eastern washington university
economics
Double major in Finance and Business Economics Activities and Societies: Investment Club
brysen bristow's Contact Information
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