Bryan Tan, PhD

Led end-to-end P&L and operations for Carro Indonesia, transforming a startup operation into a profitable, scalable business unit that serves as a model for the broader Carro group. Managed 300+ person organization across sales, operations, finance, product, and customer experience. FINANCIAL PERFORMANCE & P&L IMPACT: Revenue & Growth: • Scaled revenue to $40M+ annually, establishing Indonesia as a top revenue contributor for Carro group • Achieved 12% gross profit margin through operational excellence and cost optimization • Grew revenue from $3M to $40M+ over 3 years (CAGR: ~460%) • Diversified revenue streams across multiple business units and customer segments Profitability & Unit Economics: • Improved contribution margins by 30% through AI-driven pricing optimization • Reduced customer acquisition cost (CAC) by 42% via ML-based targeting and channel optimization • Optimized customer lifetime value (LTV) through churn prediction and retention programs ORGANIZATIONAL LEADERSHIP & SCALING: Cross-Functional Leadership: • Led matrix organization spanning sales, operations, finance, product, customer success. • Implemented cross-functional collaboration frameworks and governance structures • Managed complex stakeholder relationships across Carro group and external partners • Established communication cadence and decision-making processes for 300+ person organization STRATEGIC INITIATIVES & BUSINESS DEVELOPMENT: Market & Product Strategy: • Executed go-to-market strategy for Indonesia archipelagos • Expanded into Sulawesi and Sumatra • Achieved product-market fit across key business lines of finance, leasing and automotive sales, workshops and auctions. • Established strategic partnerships with key ecosystem players like workshops and Chery.

AI/ML & DATA-DRIVEN OPERATIONS: Analytics Infrastructure: • Designed and deployed enterprise data warehouse (EDW) supporting 300+ users • Implemented real-time analytics platform with 50+ KPI dashboards • Built predictive analytics models for revenue forecasting, demand planning, and churn prediction • Established data governance framework and analytics best practices across organization • Integrated multiple data sources (internal systems, market retail and wholesale data, third-party APIs) Machine Learning Applications: • Deployed ML models for dynamic pricing optimization (improved revenue by 40%) • Implemented customer segmentation using clustering algorithms • Built churn prediction model with 90% accuracy, enabling proactive retention campaigns • Developed demand forecasting models (MAPE: 3 %) for inventory and capacity planning • Created recommendation engine for cross-sell/upsell opportunities Decision Science & Analytics: • Established analytics center of excellence with 25 data scientists and analysts • Implemented A/B testing framework for continuous optimization • Built attribution modeling to understand customer journey and channel effectiveness • Developed financial forecasting models for quarterly planning and scenario analysis • Established metrics framework with 100+ tracked KPIs across all business functions Data is a vital ingredient in market disruption. Here at Carro, we harness data, science and tech to drive innovative projects like Carro Anywhere, Singapore’s first contactless car selling platform. Technical advances include usage-based insurance on mileage and usage based insurance leveraging on telematics, computer vision and engine sound analysis to reduce subjectivity in manual inspection. This tech-centric approach has been a leading factor in Carro experiencing an impressive rate of expansion; in 2021, 2022, 2023 Financial Times named Carro as one of the fastest growing company in Asia Pacific.

- Oversees the entire innovation process, focusing on technological and engineering inventions. - Head of the Data Science Team, which aims to analyse customer statistics and vehicular data to produce insights into customer satisfaction and overall efficiency. - Head of the Engineering Team, which aims to produce innovations that would develop the automobile industry further and improve customer convenience.

Advisory Board Member of The College of Science, Nanyang Technological University

Commissioner of PT Mitra Pinasthika Mustika Rent, where I weigh commercial and strategic decisions of one of the largest fleet operator in Indonesia. MPM Rent fleet size is about 20, 000 with an average 10% growth rate year on year.

- Expert on nuclear policy development in China to assist in government planning. - Facilitated the smooth transitioning of overseas scholars. - Represented Singapore as part of a delegate team helmed by the Ministry of Foreign Affairs to attend the Asia-Europe meeting (ASEM) on Nuclear Safety in Madrid, Spain, 2015. - Assisted with the production of a government paper on nuclear developments and policy in China. - Frequently presented at the Singapore Science Centre on radiation physics.

PhD in Earth Science, Wolfson College Academic Supervisor: Prof. Ian Farnan Research Project: Alteration of Spent Nuclear Fuel with HPC Computations and Simulations