bruno giorgini

Vignette Content Suite Consultant, implementing content management solutions using Vignette VCM (V7.4), Vignette Application Portal (VAP 7.3) and Dynamic Portal Module (DPM).

My job at AWS as Senior Solutions Architect is to help Amazon's customers to accelerate their ability to innovate on the AWS platform by experimenting with prototypes to find a quick way to prove new technologies, validate ideas, and solve real business needs. Build prototypes for some of the world's leading organizations.

* Vignette Support Team Leader * Administering and supporting Vignette Applications suites, VAP 7.3.x, VCM V7.4, DPM, Builder, VBIS, and Collab 7.x * Administering and supporting Bea Weblogic 8.1, 9.x with JRockit, and SUN JavaVM * Leading a three-member group, supporting an Intranet and Extranet infrastructure with around twenty servers with load balance and fault tolerance * Supporting an Intranet with more than 7000 internal users and Internet sites. * Team member for an Active Directory migration project, involving thousands of users and computers accounts, and user profiles. * System monitoring and performance optimization with open source products. (BB,Hobbit,Tivoli, OP Manager) * Configuration management and Change management * Co-operative team working, systematic problem analysis, and troubleshooting * Training fellow workers

* Unix - Linux Support Responsible * Administering and supporting SUN Solaris 2.6 and Solaris 8 on SUN Ultra 60 servers * Backup and restore, configuring printers and plotters * Training fellow workers to make a team of three administrators

* Take overall responsibility for service delivery and management of the Release Management Team * Accountable for identifying and mitigating risks to the service delivery * Responsible for the architecture design and implementation of Cloud environments. * Responsible for co-coordinating involvement from all parties involved in the delivery of application services to the client * Lead periodic problem analysis meetings with all parties involved in the delivery of application services to the client * Lead the RM Team to follow all established processes and procedures for both development and maintenance work * Escalate issues and seeking of advice from Level 3 and Clients on complex issues or problems * Liaise with the Client’s business representatives to resolve issues * Main projects delivered: * Southwest Airlines e-commerce portal: www.southwest.com * JWT dotcom portal and intranet apps support: www.jwt.com

* Vignette Support Responsible - Team Leader for Hydra - Electronic Arts Jul 2008 – Oct 2009 * Leading a five-member group to support an infrastructure based on SUN Servers running RedHat Linux, with Apache Web Server, Tomcat, Oracle 10g and Vignette Applications as Portal, VCM, Collab, Liferay. * Member of Electronic Arts Hydra Infrastructure support team * Supporting Internet sites with around 100000 visits per day. * System monitoring and performance optimization * DC Migration from UK datacenter to US based new datacenter in Virginia. * Capacity planning for new sites * Configuration management and Release management for different development teams. * Application migration form Vignette systems to Liferay and open source products. * Co-operative team working, systematic problem analysis, and troubleshooting * Training fellow workers

* Summary of Qualifications: * Strengths: systematic problem analysis, reconfig and upgrade system. Monitoring system and network (LAN/WAN). Abilities to build, troubleshoot, configure HW/SW; detail oriented, logical, precise. * Duties: Troubleshoot calls received. Work with clients at their desktop, Work trouble tickets. Manage short-term projects. Train fellow workers. * Software & Systems used: MS Office97, MS Windows 95, MS Windows NT 4.0 Workstation, Internet Explorer, SAP R/3 * Certificates: Microsoft Certified Professional; Windows NT 4.0 Enterprise & Workstation, Networking Essentials, TCP/IP

* Assisting users at their desktop on various computer issues * Managing user requests via help desk software * Managing short-term projects * Supporting PC/Mainframe linked by LAN/WAN, Windows 95, Office 97, Lotus Notes, IBM Client Access, Internet Explorer, PC DOS, IBM LAN Manager and Win3x.

* Pre-Sales and Sales support. * Internet services consulting. * Customer support.

* Assisting users at their desktop on various computer issues * Managing customer requests using CRM * On-site and off-site services. * Supporting PC/Mainframe linked by LAN/WAN, Windows 95, Office 97, Lotus Notes. * Common tasks: systems administration, data recovery, backup/restore, network implementation, OS installation and configuration, PC cloning, applications install and config.

We are a digitally native technology services company. We dream and build digital journeys that matter to millions of users. We are the place where engineering, design, and innovation meet scale. - Globant has more than 5,200 professionals in 12 countries working for companies like Google, Linkedin, JWT, EA, and Coca Cola among others. - We were included in the Cool Vendor in Business Process Services Report by Gartner. - We were also featured as a business case study at Harvard, MIT, and Stanford. - We were named a Worldwide Leader of Digital Strategy Consulting Services by IDC MarketScape Report (2016).For more information, visit www.globant.com.Follow us:http://www.twitter.com/globanthttp://www.youtube.com/Globanthttp://www.facebook.com/Globanthttps://instagram.com/globantpicshttp://www.slideshare.net/globanthttps://www.pinterest.com/globant/