Bruna Melo

Acting as Business Partner of 3 directors - in a consultative manner, for all matters related to the People/HR theme; -Support to leaders in matters related to people management and organizational climate; exit interview; support and execution of all People initiatives and projects, including talent evaluations, salary movements, compensation and performance management; - Development of the first diversity and inclusion program; - Monitoring of the selection processes and prioritization of vacancies with the Talent team; climate survey and weekly follow-up meetings with the areas served; - Coordinated work activities for HR managers, specialists and recruiting agents; - Met with employees annually for progress reviews and performance assessments. - Fostered cross-functional relationships to connect managers and employees and improve overall efficiency; -Directed hiring and onboarding programs for new employees; -Provided updates on HR policy changes to employees to satisfy compliance and state laws.

Reference point for leaders on issues related to the management of people and high performance teams, including change management, conflict management, mentoring and coaching. Recruitment and Selection of areas served. Introduction and follow-up of climate research and performance evaluation for bonus/PLR payment.

Deep knowledge about the business and the company's strategies, helping in decisions that involve people and bringing the business areas closer to people management. Internal conflict management, skills development, contribution to form strategies together with directors and managers, application of tests and training, performance evaluation (Qulture Rocks), Employe Value Proposition, Climate Research, Recruitment and Selection and Onboarding.

Responsible for the creation and the first tests of the processes of the customers' qualification area.

Leader of a team of 20 people. Responsible for purchasing and budget control. Search for the quality of service and customer satisfaction, promoting training and monitoring the service of employees. Definition of sales targets, direct relationship with the customer, implementation of waste controls and daily monitoring of results.

Responsible for the commercial area - an average of 30 stores (Rio de Janeiro, Niterói, Brasília, Minas Gerais, Porto Alegre, Salvador). Organization of company events and control of the annual budget available in the endomarketing account. Recruitment and Selection, Head Count control, CV screening and search for professionals within the brand's profile. Implementation of new interview techniques, aiming to optimize time and improve quality. High volume of vacancies, teamwork, goals and short term.

Internship in the Bank's PJ customers area.