bruce burnett

Selling telecommunication products from landline voice to MPLS and VPLS networks along with Hosted PBX Hardware and SIP Trunking to small, medium and large enterprises. Generate sales through maintaining a funnel that supports budgeted quota by cold calling; Telephone prospecting, networking and business partner development. Key Results: Recruited by former AT&T Sales Manager to help turn around a sales team that previously was stagnant in growth and monthly quota attainment. Cavalier had reached monthly quota once in the previous three years, we made quota as an office fours months in a row and I was top Rep one month and in the 1st quartile two others consistently making plan.

A Reseller of Communication Services as well as a Competitive Local Exchange Carrier (CLEC); Managed an outside sales force selling communication devices, including paging, cellular and PCS (reseller of Sprint, Nextel, AT&T and T-Mobile) Established a dealer/agent network marketing home phone services through (NCI). Key Results: Successfully taking a start-up and transitioning operations from B2B and retail wireless operation to being landline service provider in a call center environment achieving positive cash flow in 8 months.

* Established sales territories, quotas and goals for Area Managers. * Determined customer needs, volume potential, pricing and developed sales campaigns to achieve sales goals. * Analyze sales statistics to formulate strategy and assist managers in promoting sales. * Conduct sales meetings to inform staff of all new programs, campaigns, policy changes etc., discuss trends, customer concerns, competitors’ activities, etc. * Oversee recruitment of staff ensuring that all positions are fully staffed in all locations. Train, develop and evaluate staff consistent with Arch philosophy. Provide ongoing feedback regarding performance and expectations. * Key Results: Integrated best practices and centralized pricing strategies for 20 markets in 5 states that previously were independent before the Arch acquisitions.

Developed relationships with tier 1-business customers to grow revenue through selling and implementing new AT&T products as well as upgrades to their AT&T portfolio. Sold and supported installation of Wide Area Network (WAN), VOIP, Wireless, CPE, MPLS, OCx, Ethernet and Internet services both managed and unmanaged. Strategized with tier 1 customers the purchase and implementation of redundancy, survivability and disaster recovery options including remote vault and collocation storage. Key Results: achieved sales and retention goals maintaining ARPU net results within corporate guidelines. Achieved an overall score of excellent on every customer satisfaction survey.

* Providing IT technology solutions and project management through design to implementation of hosted PBX solutions and SIP Trunking to small, medium and large enterprises * Responsible for new business development and incremental revenue growth from Web Site creation, hosting, optimization and maintenance. * Key Results: * Cavalier Telephone Inc. Direct Sales