Brooklyn Westlake

• Managed the full-cycle recruitment process for HQ and retail roles • Developed robust candidate pipelines for ongoing and future opportunities • Drove inbound applications using tools such as social media, LinkedIn, professional networking, direct sourcing, external job boards, and employee referrals • Lead in the development of inclusive recruitment and hiring practices • Sought out creative and cost-effective strategies to source diverse candidates • Supported and promoted changes to recruitment processes, technologies, and programs as required • Provided guidance to hiring managers to educate and align them to Knix recruitment practices • Partnered with hiring managers to create job postings, and ensure candidates are interviewed and scored using a standardized and consistent method • Ensured all references and background checks were completed • Collaborated with HR team on various initiatives to create a positive, respectful, and inspiring work environment • Assisted with recruitment or other People program related internal projects as needed

• Facilitated full-cycle recruitment with hiring managers and fully supported the recruitment process from start to finish • Managed a high volume of union (UFCW, ONA) and non-union requisitions • Conducted intake meetings with hiring managers to ensure full understanding of the positions • Provided guidance to hiring managers on interviewing and best hiring practices • Prepared internal and external job postings to attract qualified talent • Proactively built talent pools, using LinkedIn Recruiter and the ATS (NJOYN) • Completed offers to successful candidates and negotiated terms of employment • Wrote offer letters of employment • Scheduled new hires for the appropriate onboarding, and training

•Worked in Communications Bureau •Received and processed 9-1-1 emergency and non-emergency calls from the public, members of the HRPS, and other agencies •Knowledge of Computer Aided Dispatch (CAD), CPIC, NICHE

•Opened a brand new PC Express department •Managed a team of 8 in the department •Filled customers online grocery orders •Performed monetary and card transactions at a till •Wrote schedules, attended meetings, and conference calls •Provided department specific training for new employees

•Managed a team of 7 •Wrote schedules •Placed and managed orders •Attended meetings, conferences, and conference calls •Unpacked shipments •Set up directives and planograms to meet deadlines •Trained new employees to ensure excellent customer service •Performed monetary and card transactions at a till •Assisted with inventory •Championed internal auditing of store's general controls

•Managed hiring needs for store of 200+ employees •Created job postings •Reviewed applicant résumés, KENEXA assessment results •Conducted interviews with applicants for a variety of positions •Contacted applicants with offers of employment •Conducted backchecks •Facilitated store orientations (WHMIS, AODA, Employment Standards Act, Store Codes of Conduct and Policies, introduction to Union) •Filled out paperwork required for on-boarding process

Apparel Clerk: August 2015 - June 2016 •Performed basic cleaning duties to maintain a clean and presentable department •Performed monetary and card transactions at a till •Set up store directives to meet deadlines •Unpacked shipments of product Bookkeeper: August 2015 - July 2016 •Received outstanding service recognition x1 •Provided backup to store’s bookkeeper •Processed and audited payroll •Filed copies of employee schedules •Adjusted shift start and end times •Pulled weekly consumption and shrink reports for management using Microsoft Excel •Reviewed receiving reports to ensure that totals received and invoiced matched HMR Clerk: August 2009 - August 2015 •Received outstanding service recognition x3 •Greeted customers and took their orders in a friendly and timely manner •Prepared an assortment of foods using ovens and fryers •Performed basic cleaning duties to maintain a safe and presentable working environment •Performed monetary and card transactions at a till •Trained new employees in order for them to provide satisfactory customer service