brooke desormeaux

* Operations * Counted money * Printed revenue sheets and compared income Made sure everything was in order prior to opening * Event Management * Worked with clients/groups to plan events from start to finish in our private party room that holds up to 70 people * Developed menus, coordinated bartender schedules, arranged event design * Restaurant * Assisted waitresses and cook staff to ensure food was prepared and to customers satisfaction

Collaborated with student executive board to design new marketing materials to promote an existing annual event by highlighting the new date and venue

* Generated, edited, published and shared engaging content for members daily * Developed a social media strategy to promote post engagements * Envisioned creative content to promote philanthropic, fundraising, social, and educational events * Utilized Microsoft Suite platforms and Canva to develop creative marketing content * Attended the annual Convening Leaders conference, with three days of senior-level education, community building, and networking

* Developed sales and interpersonal skills by providing excellent customer service to ensure guest satisfaction * Communicated closely with staff to complete and verify that orders were served in an efficient manner * Strive to make sure all customers enjoyed their dining experience * Taking orders, serving food, cleaning and resetting tables, replenishing supplies, refilling glasses and solving customer complaints * Developed restaurant image by providing fast and courteous service to guest

* Manage the flow of Guests into the dining and bar area to provide accurate wait times to incoming guests * Used visual cues to seat guests in either the bar or dining area depending on their preference * Mastered Future POS system