bronwen kinzler-britton

client experience associate

About

As a native Texan, I spent the better part of my 20’s honing my skills and gaining invaluable experience in the world of customer service and event planning. When I’m not working for a great startup, I can be found looking up and testing out new recipes, planning dinner parties, or spending just a bit too much time trolling fashion blogs. Always seeking opportunities to interact with people and create.

Country

united states

City

new york

Industry

apparel & fashion

Skill

photography, customer service, art, film, food, childcare, cooking, event planning, facebook, history, microsoft office, powerpoint, microsoft word, social media, social networking, sales, styling, google docs, google slides, google chrome, google sheets, leadership, slack, hipchat, merchandising, training, time management, fashion, event management

Experience

personal stylist

stitch fix

2014-8 - 2017-2 · 2 yrs 7 mos

* Personally style hundreds of clients to create a effortless and stylish experience. * Create and maintain a personal schedule and track personal sales goals.

art department production assistant

tool of north america

2011-12 - 2011-12 · 1 mo

Art department production assistant for a commercial shoot.

freelance fabricator

berthold haas design

2011-6 - 2011-7 · 2 mos

Fabrication of custom mosaic - Designed by Berthold Haas

stylist and sales associate

maya star

2013-8 - 2014-5 · 10 mos

* Keyholder * in charge of opening and closing the store * Personal Stylist * kept a clientele who I personally styled for events * Visual Merchandise * in charge of merchandising the store for events, season changes, etc.

senior client experience associate

stitch fix

2015-3 - 2017-2 · 2 yrs

* Able to problem solve and trouble shoot through email communication to provide the best client experience possible. * Promoted to Styling Escalation team to work closely with a team of 2,000+ Stylists * Supported the launch of the Mens brand for thousands of people during a beta test * Traveled to headquarters in San Francisco to ambassador for the Client Experience team * Took on the head price match roll: lead and oversee a team of 6 associates to maintain pricing structures throughout company * Create weekly report to send to heads of merchandising departments with breakdowns of overall pricing structures * Lead company wide presentations on process updates

intern

the haas brothers

2011-7 - 2011-10 · 4 mos

* Custom furniture * assisted in the fabrication of custom furniture for high end clients and companies * Upholstery * upholstered custom furniture * Set Design * Assisted in the conception and creation of sets for two music videos * Busdriver “Kiss Me Back to Life” * Art Department * Neon Indian “Polish Girl” * Art Department * Art Department Production Assistant * High end clients * worked under confidentiality * Worked efficiently and collaboratively to complete projects on schedule