brittany herbert

* Trained Crew Members on use of cash register, portion allocation, and inventory control. * Established daily shift schedules in conjunction with Manager. * Prepared ingredients for all stations while maintaining strict Company policy and procedures.

* Assisted over 50 new Crew Members with training on cash register operations, grill requirements, inventory, dishwashing, and overall maintenance procedures. * Ensured Crew Members followed strict corporate quality control standards. * Accurately processed orders and partnered with team members to serve food and beverages to exceed guest expectations.

* Provide superior customer service in accordance with Company standards, policies, and procedures. * Manage store closing duties, including reconcilation of the cash drawer. * Resolve customer complaints to obtain positive resolution. * Proficient in Revel food service software.