Britt Bimson

Responsible for scheduling the build of new home construction. Not only working with the trade partners to ensure the home is built on time and correctly, but also making sure that each trade is held responsible for their end of the build process. I also make sure that the homeowners are kept in the loop throughout the process from the moment I hold their pre construction meeting to the day that we turn over the keys to them after their new home orientation. Also responsible for safety and E&S measures on site. Since being promoted to this position I have been awarded: 1 x MVP of the quarter, 2 x Project Manager of the quarter, Rookie of the year, & 2025 Brand Promise

Training program through Ryan Homes to be promoted to a Project Manager out in the field.

Assisted the sales reps with day to day operations. Helped plan for new communities that were opening which consisted of 10 new community launches and 5 new sections in existing communities. Gained my real estate license so that I could help walk potential new home owners through our buying process. Became familiar with the way Ryan Homes operates on multiple levels. Was awarded MVP of the quarter twice while in this position.

-Present a professional, welcoming first contact to all clients, vendors, tenants, and staff - by phone, in person and email - Responsible for keeping office equipment maintained, organizational functions and general meeting support - Responsible for incoming and outgoing mail, shipping and receiving - Responsible for maintenance of common spaces for appearance and functionality - Responsible for managing supplies in office and then securing food and supplies for events or meetings - Provide support for IT: help monitor staff needs, assist staff with problem solving and assist IT staff as requested - Provide support for Property Management: maintain COIs for all tenants and vendors and help with other projects as needed - Provide support for Accounting: monitor staff credit card purchases and documentation, maintain ordering forms for supplies - Provide support in planning company meetings and events

I focused mainly on customer education from start to finish by making sure that they understood financing options, warranties and product tendencies. I was the lead trainer for the customer service position and would also help new sales associates learn about the resources that our computer program ASC had to offer. I transitioned into the office manager role by making sure that the office was set-up to run as efficiently as possible.

I talked to roughly 50 customers a day and helped solve issues with either their phones or their accounts. I had to learn to multi-task quickly and accurately.

Work includes fundraising tasks, campaign event planning and fieldwork. I made phone calls, emailed potential volunteers and helped input data daily

Work included having a group of 23 children everyday after school where I had activities planned out that included learning possibilities mixed with play.

Work included being with perspective students of MTSU for two days where I helped advise them on classes, took them on tours around campus and answered all concerns and questions they had about college. I was the face of MTSU for each of my students during that summer.