britany rosas

appointment scheduler

About

Experienced customer facing clerical and administrative professional with a can-do attitude and a proven track record of success based on excellent customer service, organizational, interpersonal and effective team working skills. Experience in medical office administrative tasks, scheduling appointments, processing bill payments, and obtaining surgery pre-certifications. Technical Skills: * CCA patient management system * Proficient with Microsoft Office 2010 suite * NextGen Practice Management * Strong knowledge of insurance websites; BCBS, Medicaid, United Health, Medcost, Cigna and Aetna, Medicare, Netview, and Medsolutions

Country

united states

City

charlotte

Industry

medical practice

Skill

appointment scheduling, medical records, customer service, medicaid, patient support, microsoft office, front office, quality patient care, nextgen, payment systems, csg, payment card processing

Experience

patient relations specialist

surgical specialists of charlotte, p.a.

2009-10 - 2014-3 · 4 yrs 6 mos

Front desk responsibilities in which I am responsible for include checking in all patients, processing payments, scheduling follow-up appointments, ensuring records are received, and verifying patient insurance. I work one on one with patients to ensure their taken care of in a respectful and timely manner. I also assist with precertifications and completion of procedure authorizations.

front desk receptionist

orthocarolina

2014-3 - 2014-10 · 8 mos

appointment scheduler

charlotte gastroenterology & hepatology

2014-10 - Present · 12 yrs

At Charlotte Gastroenterology & Hepatology, PLLC, you'll find outstanding physicians with comprehensive training and extensive experience. Our reputation for providing the highest quality, most compassionate care is unsurpassed in the region. That's because we focus on each patient's unique needs and concerns and work hard to make ourselves accessible and responsive to our patients.