Brindha Sivakumar

▸ Actively involved in the curriculum design and the setup of the new logistics course. ▸ Designed and delivered lesson plans and scheme of work for various courses based on the UK Further Education standards. ▸ Worked with SEND learners and adapted course plans based on their requirements. ▸ Engaged in a continuous improvement plan with the college to upgrade teaching standards.

▸ Led a team of 20 front- and back-of-house staff, ensuring smooth daily operations and team coordination. ▸ Maintained strict adherence to food safety standards and company protocols. ▸ Consistently met and exceeded restaurant KPIs through efficient management and service quality. ▸ Fostered strong customer relationships by actively engaging with guests, contributing to high satisfaction rates in a competitive territory.

▸ Oversaw end-to-end logistics operations - including shipping, inventory, and on-time deliveries via road and sea ▸ Collaborated cross-functionally with customer service, quality, finance, and production teams to ensure seamless supply chain execution. ▸ Established a centralized communication system - using MS Excel to improve information flow. ▸ Recommended process standardisation and digital tools - to drive efficiency. ▸ Generated monthly reports - for project timelines, KPIs, and productivity tracking. ▸ Led production planning - through regular coordination with finance and production departments.

▸ Worked in corporate sales within the business development team, focusing on savings accounts. ▸ Pioneered one of the first digitally processed account openings at the national level. ▸ Built strong relationships with SPOCs and HR teams of key companies, securing high-value clients. ▸ Contributed to a growing customer base through premium service, quick response, and effective rapport building.

▸ Completed a learning internship focused on daily operations within a non-asset-based third-party logistics firm. ▸ Gained hands-on exposure to real-time information relay and data analysis in logistics by closely shadowing the operations manager. ▸ Authored a 10,000-word dissertation on the company, including strategic recommendations to enhance its market visibility and reach.

▸ Led a team of interns in exploring various facets of marketing, including social media promotion and client acquisition. ▸ Organised press meets and promotional kiosks to boost brand visibility and communicate the company’s business concept. ▸ Submitted a final report analyzing the role of communication in effective marketing strategies.

▸ Completed a competitive and industry-focused program that deepened my understanding of global supply chains, Industry 4.0, risk management, purchasing, and project management within a supply chain context. ▸ Participated in university initiatives such as the Global Business Challenge and International Student Café, which helped strengthen key soft skills including adaptability, interpersonal communication, and critical thinking.

▸ Pursued a Master's in International Business, providing my first formal exposure to core management disciplines including marketing, HR, finance, supply chain, and business research. ▸ The program offered a strong theoretical foundation complemented by practical experiences such as window display challenges, industry expert sessions, and internships—bridging academic learning with real-world application.

▸ Completed a comprehensive program integrating classic literature, business communication, and management studies, including courses on American literature and organizational behaviour. ▸ This curriculum was instrumental in identifying and honing my core strengths in business and management. ▸ Additionally, my role as a student council member further developed my leadership, communication, and organisational skills.