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imason is now part of New Signature.

* Analyzed the development of loan monitoring and reporting software * Developed effective organizational restructuring model, business cases and change management document * Reviewed and evaluated management information system tool to ascertain preparedness for automation * Captured business/technical requirement, assessed project risks and formulated mitigation plans.

* Prepared information system specification for the implementation teams and created project documents for table from MS Access to SQL server database conversion. * Studied application and processes, collected end user requirements and suggested the improvised business process model * Created custom reporting solutions using SQL queries, formulated and designed system scope and objectives * Formulated and defined systems scope and objective based on both user needs and thorough understanding of MIS business systems and requirements

* Performed parallel testing, regression testing and other test methodologies of the software on different platforms to identify, analyzed complex bugs and report to development team for fixing * Documented software defects; participated in defect disposition meetings and created the required application documentation * Evaluated Quality Control documents on insurance rates and underwriting rules as outlined by Insurance companies * Analyzed complex marketing data using excel PivotTable for strategic decision making and budgeting

* Assisted with the implementation of the new system and ensured smooth transition for the users through training sessions * Designed project documents such Gantt chart, Work Breakdown Structure, Business Cases and tracked the progress of all resources involved * Mastered the products of the company such as Data Communication and Network protocols, VOIP, and Wireless Applications * Ensured the availability of the day to day user support, troubleshooting using clear quest * Provided technical advice and evaluated new technologies and presented business case to justify expenditure, created operating policies and procedure manuals.

Conducted Information System diagnostic reviews, FIT-GAP analysis, organizational change management schemes and documented findings and proposed solutions to business problems - Gathered requirements for the development of new business application software, process models and detailed business policies with working with project managers and other stakeholders - Prepared Business Process Development Documents, RFP and documented proposed process flows, liaison between business units and IT development teams on complex issues and created project scopes, business cases and managed execution and implementation plans - Designed work breakdown structure, Business Workflow using MS-Visio with input, output, Pre and Post conditions and project schedule documents using Gantt chart to track project schedule performance

* Online Campaign Management to help raise funds for community development * Train workplace volunteers to manage application from their workplace and launch out * Develop content management tool to make sure deliverables are met