bridgit milanese

Temp position at Cardiology practice. Front desk check-in, check-out, insurance authorizations for echos, stress tests and holter monitors and surgical procedures. Appointment scheduling, answering phones, scanning records and various other office duties.

Duties included inpatient insurance authorizations for all 9 campuses . Verifying eligibility and obtaining appropriate authorization for type of inpatient stay.

Entered and processed all incoming referrals based on coverage and contract. Requested records from doctor's offices/facilities in order to process. Worked with referral nurse, members and physician’s offices to ensure proper processing and implementation of the referral.

Check in and check out, insurance authorizations, collect co-pays, co-insurance and deductibles, scheduling, process all incoming referrals, answering phones, daily balancing of days collections and scanning.

Front desk scheduling, collecting payments, daily cashout, insurance authorizations, surgical scheduling and preparation for patients. Trained and managed office personnel. Familiary with billing and ICD-9. Credentialing for Dr. Order office supplies. Transcription, filing and time sheets for all personnel.

Assisted Dr. with scheduling appointments, tests, procedures and lab work. Prior authorizations for tests and procedures. Comprehensive patient contact. Triage patient calls and script refill requests. Work with doctor on any direction given regarding patient care. As orientation and training specialist I assisted management with training of new employees. Created job description manuals and SOP type manual for individual job descriptions. Worked with Dr.'s on internal training issues as well as meaningful use and HIPAA compliance issues. Assisted management with creating streamlined procedures for the practice as they continued to grow and add providers.

Receptionist/Medical Secretary. Duties included front desk, scheduling, patient contact, collecting patient payments, insurance authorizations, daily deposits, medical billing, transcription for physical therapists and other various related duties.

No Fault Senior Claims Representative and No Fault Claims Supervisor. Duties included involvement in growth and expansion of no fault claims department. Set up and trained on NYS No Fault and Worker's Compensation Fee Schedule computer program. Created the company's No Fault Claim trainee manual. Assisted Claim Manager with hiring and training of both clerical and technical staff. Implemented claim trainee program. Involved in Regulation 68 training and monitoring regulatory changes. Involved in setting up IME vendors.