Brian Vaccarino

Authentic Los Angeles Streetwear

Robert Half Technology is a leading provider of IT professionals on a project and full-time basis. We offer our clients flexible, cost-effective staffing solutions that allow them to maximize the power of technology for the ongoing success of their business.

-Assisted marketing and strategy business leaders with interactive marketing, social, customer experience, and mobile campaigns -Managed, engaged and optimized the overall business relationship of more than 50 Fortune 500 accounts. Key accounts included: Fifth Third Bank, Key Bank, Pfizer, Bayer, S.C. Johnson, Harte-Hanks, Samsung, Adidas, Orbitz, Progressive Insurance, J. Crew, Harley Davidson -Identified, pitched and closed new business opportunities -Delivered relevant research, insight, and responses to RFPs -Facilitated contract negotiations and meetings -Worked closely with analysts and consultants to drive and develop custom consulting engagements -Developed an understanding of client pain points in order to effectively offer Forrester's products and services to develop strong value propositions

-Determined periodic sales goals for over 40 sales reps in the sales center -Managed employees' progress and performance to recommend adjustments and provide guidance for sales teams to achieve desired goals -Led training classes for over 25 newly hired agents in which product knowledge and proven and innovative sales techniques and strategies are taught; 32% of them became top tier agents -Produced training materials and marketing guides for over 40 sales agents to use during sales calls

-Converted 42.98% of qualified inbound calls into sales -Improved transaction profitability by increasing customer satisfaction through reduced customer pullback -Initiated direct-to-customer up-sell techniques to create higher recurring monthly revenue -Surpassed performance goals by leveraging cross-sell techniques to create sales across multiple businesses

-Supervised over 1,000 accounts in assigned territory in addition to prospecting and qualifying new accounts -Presented company programs, services and promotions to potential customers -Used up-selling and cross-selling techniques to increase customer orders -Created weekly sales reports and presenting proposals to customers -Exceeded first quarter budget goal by 22% -Averaged 50 or more outgoing calls on a daily basis

-Negotiated contracts and quotes for over 75 accounts in the territory -Managed designated inventory levels -Delivered biweekly product presentations to the sales team. -Managed accounts representing $5.7 million; $1.3 million profit -Increased territory sales 60%; from $3.4 million in sales in ’06 to $5.7 million in ‘07 -70% of calls (averaged 50 per day) resulted in product purchase

2004 I-AA Football National Champions