brianna tate

As a 'Happiness Engineer' at MONQ I specialized in communications and customer service in the form of social media interaction and responding to customer inquiries via e-mail and online chat. Being present in the office also allows me opportunities to help out in other departments, contribute to company meetings, and offer input on new developments within the company. My responsibilities included: -Training incoming employees -Managing and responding to the general community through social media via the platform SproutSocial -Using ZenDesk Chat to interact with customers in real-time -Using ZenVoice functions to respond to incoming calls and voicemails -Specializing in logistical inquiries through ZenDesk, WooCommerce, and ShipStation by troubleshooting tracking and order issues -Using my daily interactions with customers to help coworkers in other departments better understand what out customers would like to see changed or improved, as well as what is working well and should continue.

I work well both alone and with groups. During welcome week of the 2012-2013 and the 2013-2014 academic year, my position as a Welcome Leader required me to keep 20-30 incoming students engaged and up to pace during the events and activities of the week. This included hosting meetings in which I shared the values of the university with the students, as well as leading them around campus, and helping them locate classroom locations. I completed my duties as Welcome Leader following group training during the previous spring semester. The entire experience, realistically applying my training in order to become an even more effective leader was a terrific start to the semester. It continues to pay off, as I continue to interact with members of my Welcome Week groups as they come to me for advice, and also as a friend.

Green Space Consulting In-Home | Interior Design | Offices | Real Estate | Eateries | BnBs

* ⇝ Create, manage, and analyze organic social media content & reporting for dozens of clients earning over 150k in revenue * ⇝ Write blogs, meta descriptions, and website copy optimized for SEO * ⇝ Organize over $5k in spend for paid promotions each month * ⇝ Participate in weekly client calls providing creative & marketing strategy * ⇝ Contribute to pitch calls & upsells by speaking to branding, influencer, * and social media marketing * ⇝ Create & present a custom Influencer Marketing product * ⇝ Provide creative direction for JumpCrew’s social media overhaul

My duties at the zoo as Assistant Manager of Group and Corporate Sales include overseeing planning and operations for birthday parties and consignment and group ticket sales, as well as assisting operations for social and corporate events. These include corporate picnics, formals, and weddings.

As manager at Studio 6 Knoxville I worked to keep the store organized and running smoothly while displaying outstanding customer service skills and using various marketing techniques to attract new customers all while keeping current customers coming back. This included pop-up events, partnerships with local businesses, and influencer collaborations. Responsibilities also included maintaining social media profiles, online and phone orders, shipping, and communication with our other locations in Chattanooga, Kingsport, and Bristol. As a member of Studio 6's buying team, I hand picked styles for the Knoxville location and offered input and suggestions to the buyers for the other locations.

As a nanny, I work as a part time mom. This job includes meal prep, transportation, scheduled play and outside time / physical activity, educational games and projects, and rest times.

My regular classroom consists of 8-18 month olds. I see this age group the most, multiple times per week. I also care for newborns on occasion, and school age children usually only a couple times per month. Upon obtaining my position at the Knoxville Zoo, I am now doing this same job on occasion, as a volunteer.