Brian Moellering

Brian Moellering

Senior Director of Operations @ Carters Inc.

About

Are your front and back office functions in synch and focused on customer experience? Front and back office teams are not natural collaborators. They often speak different business languages. When they work in silos their natural functional objectives can drive them into conflict that results in sub-optimal customer experience: - The front end, profit center focus is on top line sales growth - The back end, cost center focus is on efficiencies I am a leader who successfully synchronizes front-end (Sales / Commercial) and back-end (Business / Logistics Operations) teams to ensure a shared focus on customer needs and customer experience. Leveraging my international background in sales / sales management and logistics operations, I build and lead cross-functional teams that focus on understanding and delivering services that meet customer needs. When the front and back office teams are brought together constructively, when they understand each other and customer needs, when they plan and collaborate around delighting customers – then both top-line sales and bottom-line income are positively impacted to deliver profitable and long-term customer relationships. Skills Summary: Leadership, Team Management, Team Building, Supply Chain, Logistics Management, Operations Management, Supply Chain Optimization, Ecommerce, Retail, Wholesale, Business Process Improvement, Business Strategy, Business Reviews, Customer Satisfaction, Customer Experience, Customer Retention, Customer Success, Project Management, Change Management, Logistics, Sales, Negotiation, Business Development, International Business, Procurement, Purchasing, Business Planing, Sales Management, Strategy, Fulfillment, Value Added Services, Warehouse Management, Inventory Management, 3PL Management, Strategic Planning, P&L Management, International Sales, Supply Chain Management, International Trade, Microsoft Office E-mail - Brian_Moellering@yahoo.com Mobile - +1-404-924-0780

Country

United States

City

Atlanta Metropolitan Area

Industry

Logistics & Supply Chain

Skill

Management, Operations Management, Business Strategy, Logistics Management, Supply Chain, Supply Chain Optimization, Customer Satisfaction, Customer Experience, Customer Retention, Logistics, Forecasting, Sales, Business Development, International Business, Procurement, Business Planning, Sales Management, Strategy, Warehousing, Project Management

Experience

Carters Inc.

Senior Director of Operations

Carters Inc.

LinkedIn
2025-8 - Present · 1 yr 2 mos

Atlanta Metropolitan Area

Carters Inc.

Director Of Operations

Carters Inc.

LinkedIn
2021-4 - 2025-8 · 4 yrs 5 mos

Greater Atlanta Area

Luxottica

Sr. Director Strategic Projects, North America

Luxottica

LinkedIn
2017-1 - 2019-5 · 2 yrs 5 mos

Greater Atlanta Area

Recruited to North American leadership team responsible for logistics operations, specifically for my success managing complex projects in the apparel, footwear & accessories categories and extensive experience leading multi-cultural operations. Responsibilities & Achievements Included: INVENTORY CONSOLIDATION • Lowered operating expense and improved efficiencies through consolidation of inventory from multiple, high-cost locations into single operation • Delivered new operation through design, license and built-out of new facility by leading project team and recruiting operational team • Maintained services to all channels while simultaneously consolidating 4M+ units of existing inventory and receiving new season inventory CUSTOMER SERVICE • Established new team positioned between Sales / Sales Operations and Logistics Operations functions for eyewear, apparel, footwear and accessories merchandise • Reduced chargebacks and improved customer experience by delivering visibility, understanding and control of issues through service analysis and collaboration with operations • Improved service delivery against customer expectations by monitoring and driving operational performance in distribution center and trasportation services MULTI-CHANNEL OPERATIONS • Full operational P&L ownership leading daily operations • Responsible for D2C, wholesale, retail, outlet, liquidation and customization/embroidery channels • Operational responsibilities encompassed: receiving, audit, slotting, inventory control, pick-pack, value added services, shipping and returns

Ralph Lauren

Director Supply Chain Operations, EMEA

Ralph Lauren

LinkedIn
2010-3 - 2016-12 · 6 yrs 10 mos

Parma Area, Italy

Recruited to leadership team responsible for management of partner 3PL, specifically for my multi-cultural, multi-lingual 3PL operations success. Responsibilities & Achievements Included: DISTRIBUTION CHANNELS Served 4,500+ unique delivery doors in EMEA as leader of the following channels to market; wholesale, .com retailers, licensees, concessions, distributors, independents, airports, cruise lines, franchisees, exports & sponsored events. OPERATIONS Exceeded corporate revenue and unit shipping forecasts 20 consecutive quarters through relationship management of corporate Revenue Flow & Customer Service teams. Project management approach that secured credible forecasts and clear customer requirements was leveraged to secure demand/capacity match and service capabilities in partnership with the 3PL. Served as the on-site lead for Global Manufacturing’s management of 3PL QC operations for Italian sourced, luxury merchandise. CUSTOMER SCORECARD Improved customer experience and expanded logistics service offering for customers by designing & delivering customer specific scorecards for key European department stores: Harrods (UK), El Corte Ingles (ES), Printemps (FR), etc.. Program delivered real-time feedback on service delivery vs customer expectations via business intelligence tools. SPONSORED EVENTS Ensured brand positioning (television, print & social media) and supported strategic relationships by successfully managing globally impactful sponsored events. Owned operational planning, DC and transport services including receipt, QC, pick-pack, kitting and venue delivery for athletes, coaches, umpires and staff. -Wimbledon ’12, ’13, ’14, ’15, ‘16 -The Open Championship ’12, ‘13, ’14, ’15, ‘16 -Ralph Lauren Car Collection Exhibition ‘11 -US Summer Olympic Team ‘12 RETURNS Delivered a >100% increase in unit profit, increased recovery volumes & assortment for returns liquidation though an end-to-end redesign of returns operations.

Rangel Logistics Solutions

Managing Director, Spain

Rangel Logistics Solutions

LinkedIn
2008-1 - 2010-3 · 2 yrs 3 mos
Scope Technology

Business Development Manager, Europe

Scope Technology

LinkedIn
2006-4 - 2007-2 · 11 mos
Pearson

Managing Director, Italy

Pearson

LinkedIn
2002-1 - 2006-3 · 4 yrs 3 mos
Pearson

Sales Manager - S. Europe, Middle East & Africa

Pearson

LinkedIn
1999-12 - 2001-12 · 2 yrs 1 mo

Milan Area, Italy

Pearson

National Accounts Manager, UK & Ireland

Pearson

LinkedIn
1999-1 - 1999-11 · 11 mos
Pearson

Sales & Marketing Manager, EMEA

Pearson

LinkedIn
1998-6 - 1998-12 · 7 mos
Wolters Kluwer Health

Sales Representative, Middle East & Africa

Wolters Kluwer Health

LinkedIn
1997-9 - 1998-5 · 9 mos

London, United Kingdom

MD Consult

Inside Sales, North America

MD Consult

1996 - 1997 · 1 yr

St Louis, USA

Education

Duke University - The Fuqua School of Business

Duke University - The Fuqua School of Business

LinkedIn
Cranfield University

Cranfield University

LinkedIn

Logistics & Supply Chain

University of Missouri-Saint Louis

University of Missouri-Saint Louis

LinkedIn

Economics

Brian Moellering's Contact Information

Email

******@***.com

Phone

(**) *** ****

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