Briana Petretti

Briana Petretti

Catalog Team Lead | Acc Manager Assistant | Escalation Manager @ Market Performance Group

About

I work across the full spectrum of Amazon operations — from growth strategy and account management to catalog execution, team leadership, and client success. My experience includes Strategic Account Services (SAS), supporting Launchpad and Seller Central brands, and leading catalog teams responsible for content quality, optimization, and performance stability. I’ve helped emerging brands scale quickly, contributing to growth of up to 70% YoY, while also building the operational structure needed to sustain that momentum long term. Over time, my role has naturally expanded beyond day-to-day execution into areas like stakeholder management, escalation handling, process improvement, and strategic planning. I’m comfortable moving between big-picture thinking and hands-on problem solving, whether that means advising on growth opportunities, strengthening catalog foundations, or supporting teams through complex challenges. I’m especially drawn to roles where I can connect the dots, aligning data, operations, and people to improve performance and create scalable systems that support both clients and internal teams. I bring a calm, practical, and solutions-focused approach to fast-paced environments, and I take pride in being someone teams and clients can rely on when things need clarity, structure, and direction. Open to opportunities across e-commerce strategy, marketplace operations, account management, client success, and team leadership.

Country

Costa Rica

City

Alajuela

Industry

Management Consulting

Skill

E-Commerce Consulting, Project Management, Microsoft PowerPoint, Reporting & Analysis, Communication, Amazon Vendor Central, Events, Client Accounts, Business Growth, Team Management, Relationship Development, Amazon Seller Central, Analytical Skills, Business Analysis, A++

Experience

Market Performance Group

Catalog Team Lead | Acc Manager Assistant | Escalation Manager

Market Performance Group

LinkedIn
2025-1 - Present · 1 yr 9 mos

Costa Rica

Catalog Team Lead responsible for supporting team performance, keeping engagement high, and making sure day-to-day operations run smoothly without impacting results. I handle reporting, stakeholder escalations, and step into client calls when issues get complex or need a more strategic approach. I work closely with major brands like Thinx, Haribo, Nestlé, Grove Collaborative, and Marlowe, managing communications, solving catalog challenges, and helping maintain strong account health. Focused on improving quality, strengthening best practices, and thinking long-term — all while making sure the team stays consistent, supported, and performing at a high level.

Market Performance Group

Amazon Catalog Associate

Market Performance Group

LinkedIn
2022-1 - 2025-1 · 3 yrs 1 mo

Costa Rica

Amazon Catalog Associate supporting 30+ emerging Vendor and Seller Central accounts. Experienced in product content updates, media optimization, catalog strategy, data analysis, and project management to improve discoverability and align with customer purchasing behavior.

28th Labs

Growth Consultant

28th Labs

LinkedIn
2021-8 - 2021-12 · 5 mos

Costa Rica

Guiding clients in allocating budgets for seeding initiatives and external marketing efforts, leveraging off-Amazon tools and insights to strengthen on-Amazon performance and growth.

Amazon

Amazon Account Manager

Amazon

LinkedIn
2018-11 - 2021-7 · 2 yrs 9 mos

SAS LaunchPad Account Manager. Business growing success for small businesses up to 70% YoY

Amazon

Senior Vendor Support Associate

Amazon

LinkedIn
2017-3 - 2018-11 · 1 yr 9 mos

Vendor support associate and escalations. Assisting & educating vendors on phone calls on how to navigate through vendor central. Tips and tricks to get through support to get work completed.

Briana Petretti's Contact Information

Email

******@***.com

Phone

(**) *** ****

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