Brian Wells

Supervised team members in framing and dye sublimation departments, ensuring quality standards and timely project completion. Processes to enhance production quality and meet client specifications. Assisted customers with inquiries and issues to enhance satisfaction. Supported team members in achieving departmental goals. Proven leadership experience in a complex environment with multiple departments and staff. Proved successful working within tight deadlines and a fast-paced environment. Order inventory for multiple departments and budget costs. Ensure all finished print jobs are inspected and ready to ship. Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members. Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs for the company website.

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees. Managed inventory control, cash control, and store opening and closing procedures. Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility. Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations. Supervised day-to-day operations to meet performance, quality and service expectations. Maintained a clean, safe, and organized store environment to enhance the customer experience. Developed strong working relationships with staff, fostering a positive work environment. Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Improved customer satisfaction by addressing and resolving complaints promptly. Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.