Brian Swickard, MBA

• Lead Customer Operations Team responsible for over $500 million in annual sales, providing “best in class” service for Target and Dollar General accounts; Accountable for all internal and external customer supply chain metrics • Manage local and remote CPFR, VMI, and Customer Service teams supporting key customer accounts • Partner with internal sales and planning partners to develop and implement S&OP process • Create and maintain SOP’s, training documents, and roles & responsibilities • Awarded Dollar General’s “Supply Chain Collaboration Award” in 2017, led Henkel to “Strategic” (highest) level in Dollar General’s Supplier Relationship Management program in 2018 • Promoted from Manager to Sr. Manager in 2019

• Manage forecasting, replenishment, and promotional planning processes to increase sales and reduce cost within the supply chain, both internally and externally. • Analyze POS, instock, inventory data, and other market information to achieve and maintain "Best in Class" supply chain performance. • Coordinate with Walmart Replenishment, Sales, and Logistics to develop collaborative supply chain partnerships and ensure excellent Walmart performance scorecard metrics. • Collaborate with internal planning and production teams for new item distribution, point of distribution changes, and run out strategies to increase sales and reduce excess inventory.

• Performed end-to-end analysis of supply chain functions, including Customer Order Fill Rate, Terms of Sale Compliance, Trade and Promotion Management, and Demand Forecast Accuracy • Managed order-to-invoice cycle for customer orders utilizing SAP for assigned customer accounts, performed role of Inventory Analyst for $30 million (annual sales) Vendor Managed Inventory account • Led Department KPI Metrics Team in development of metrics and execution of regular reporting cadence to department and Supply Chain Management and Directorate • Served as Department Lead for SAP Development Project which enhanced Order Creation process, resulting in more effective product transitions and increased ability to move through aged and soon-to-expire inventories. Responsibilities as Lead included: establishment of functional requirements, development, creation, & execution of testing scenarios, coordination & execution of “Go Live”, and development & deployment of training

• Controlled general operation and maintenance for more than $27 million of component equipment • Oversaw training and professional development for section soldiers • Received multiple Honor Graduate awards • Served in Operations Section for Brigade Combat Team while deployed to Afghanistan during Operation Enduring Freedom.

• Maintained accurate records of payables and receivables for explosives manufacturing and distribution company • Allocated costs to appropriate cost centers, posted invoices to general ledger, and assisted with month-end close • Assisted the Safety Manager in maintaining compliance standards for federal and state regulatory agencies

• Instructed courses over various topics and skill levels • Managed staff and facility operations • Organized climbing and adventure programs for multiple groups and organizations

Bachelor of Arts in Accounting & Professional Services, emphasis in Managerial Accounting