brian kennedy

freelance photographer

About

Freelance Photographer at Shot By Ken

Country

united states

City

new york

Industry

automotive

Skill

sql, microsoft sql server, active directory, windows server, java, javascript, html, troubleshooting, requirements analysis, oracle, business analysis, servers, sdlc, unix, xml, itil, mysql, it operations, a+ certified it technician, pc, information technology, it solutions, certified information technology professional, photography, digital photography, commercial photography, event photography, wedding photography, toyota production system, scion, automotive electronics, automotive products, automotive sales training, customer service, customer experience, inventory management, automotive, printers, computers, computer hardware, website development, marketing, bluetooth, navigation systems, product knowledge, windows xp pro

Experience

freelance photographer

shot by ken

2005-1 - Present · 21 yrs 9 mos

Providing on-location photography for publications, events, and advertisement.

inventory manager, delivery coordinator, product knowledge specialist,photographer

wag auto group

2013-8 - 2014-4 · 9 mos

* Managed dealership specific vehicle needs through bi-monthly factory orders. * Arranged all dealer trades. * Reported all sales to Toyota on a daily basis. * Mentored and revitalized under-performing location to meet all customer service expectations. * Raised Customer Service Index scores from 110 out of 112 to 64 out of 112. * Increased Average Customer Service score +9%. * Trained employees to ensure all sales processes were completed. * I would finalize the process by giving the client a full hands on tutorial on their new vehicle. This included Bluetooth, navigation, and advanced systems. * Assisted in troubleshooting any PC and printer related issues using XP and Windows Operating system. * Provided digital photography of vehicle trade in inventory. * Attended all brand specific classes and seminars to deliver back to teams at home store.

inventory control manager,delivery coordinator, customer relations manager

wag auto group

2012-3 - 2013-4 · 1 yr 2 mos

* Received regional recognition due to increase in sales by 270% over previous year. * Designated point person for all vehicle product knowledge. * Responsible for grassroots marketing. This included partnering with the local baseball team, The Lakewood Blueclaws, on a weekly basis. * Chosen as the dealership spokesperson for advertising through local radio station, "The Shore Network". * Created out of the box local events. * Recognized for an outgoing, positive attitude, and complete working knowledge of any Toyota vehicle. Raised community's perception of the dealership. * Relocated PC users from one location to another * Assisted in troubleshooting PC, printer, and Bluetooth related issues * Provided vehicle training to all teams

delivery manager, photgrapher

dch auto group

2010-6 - 2011-4 · 11 mos

Photographed,edited, organized, and displayed all used vehicles on the company website. Significantly raised website quality, increasing dealership foot traffic.

customer realtions manager, delivery coordinator, salesman, photographer

james toyota

2005-1 - 2009-5 · 4 yrs 5 mos

Demonstrated expert knowledge of the vehicles, and customer service resulting in promotion from sales to management. Created and managed all photography for dealership website.

customer relations manager

atlantic toyota scion

2011-4 - 2012-3 · 1 yr

* Scion Champion * Responsible for the training, mentoring, and coaching of 7 Scion specialists. * Increased total dealership sales +30% to LY * Point person for PC related issues