bria douglas

Responsible for managing various projects including the implementation of a new work order platform and key code system. Maintains physical and electronic tenant and vendor files, and building data for office, retail, medical and industrial properties. Tracks certificates of insurance and vendor contracts. Performs lease abstraction and provides administrative support to the Senior Vice President of property and asset management.

Assisted property managers in a 54 story, Class A office building by answering and routing phone calls, responding to tenant requests, printing meeting materials and ordering office supplies. Was responsible for entering work tickets into Angus. Assisted property accountant with check-runs (coding, copying and scanning invoices, mailing checks) and processed weekly overtime HVAC and work reports.

Assisted the property manager and leasing specialist in a 193 unit luxury, lease-up apartment community by uploading leases and other data into Yardi, maintaining resident files, entering work orders, reserving the guest suite and community room and assigning resident parking spaces and storage units. Entered and closed- out work orders. Prepared new resident move-in packets and welcome gifts. Responded to walk- ins and responds to resident complaints, emergencies or inquiries. Co-managed resident social events with over 50 residents in attendance.

Coordinated the promotion of PTDA (trade association) to high schools and colleges across the nation through social media, career fairs and classroom presentations. Coordinated all communication between school career counselors and industrial career ambassadors. Confirmed dates and locations of career fairs, coordinated the delivery of career fair materials. Collaborated with marketing team to prepare summaries of career fairs and upload it the Industrial Careers Pathway website. Posted all member job openings to Industrial Careers Pathway, as well as Facebook, Twitter and LinkedIn.

Answered phones, managed general voicemail and responded to walk-ins. Supported the realtors by searching for and updating listings using the Multiple Listing Service. Collected earnest money payments and processed credit and background checks using Background Resources.

Booked appointments and conducted follow up using Entrata at a 1,879 unit apartment community. Made effective use of Yardi to enter and search for tenant data. Welcomed new tenants, distributed keys and explained lease and new resident move-in packet. Staged vacant units and promoted vacancies at Lake Meadows at special events and co-managed a resident social event with over 100 residents in attendance.

Received an Associates of Arts Degree in General Studies which I tailored to fit my personal academic goals. Activities and Societies: Deans List, 2014