brendan waddell

director

About

Experienced Technical/Clinical Support with a demonstrated history of working in the medical device/software industry. Skilled and Strong professional with a Masters of Education focused in Exercise Science from Cleveland State University.

Country

united states

City

cleveland

Industry

medical devices

Skill

microsoft office, microsoft excel, microsoft word, powerpoint, research, ekg, exercise physiology, cardiac rehabilitation, customer service, exercise prescription, group exercise instruction, exercise instruction, health promotion, fitness training, fitness, cpr certified, public speaking, nutrition, training, kinesiology, event planning, health education, leadership, salesforce.com, cardiopulmonary resuscitation

Experience

director

senior manager

scottcare cardiovascular solutions

2019-7 - Present · 7 yrs 3 mos

Customer Service and Diagnostics Clinical Applications

senior technical support specialist

scottcare cardiovascular solutions

2017-3 - 2017-10 · 8 mos

Provided support of the CardioView Dx Suite including HolterCare, EventCare, TeleSense, OneView, and CardioFile. -Selected to Advisory Board to represent the Technical support Department to the General Manager on developing company growth.

supervisor and cpr and first aid instructor

ohio university ping recreation center

2008-3 - 2011-6 · 3 yrs 4 mos

* Overlooked and maintained 168,000 square foot facility * Assisted in overseeing all the operations of Ping Center, including but not limited to: equipment, events, emergencies, and enforcement of policies and procedures * Constantly sustained CPR and AED certificates

customer service manager

scottcare cardiovascular solutions

2018-5 - Present · 8 yrs 5 mos

team lead- customer and technical support

scottcare cardiovascular solutions

2017-10 - 2018-5 · 8 mos

As Team Lead, I assisted team members and customers by supporting all aspects of phone and web based technical support and troubleshooting for PC related hardware and software issues. I played as the subject matter expert concerning ScottCare products and software and was able to offer technical and operational guidance as required. Other responsibilities included schedule, coach, train and help recruit team members, handle first-level customer escalations, and support project and account management.

fitness director, clinical exercise physiologist

club fit

2013-1 - 2015-8 · 2 yrs 8 mos

* Worked one on one with clients and prescribed individualized programs that are designed to correct muscular imbalances and address functional limitations while achieving health related needs. Main goal was not to only help clients get fit, but help their bodies realign and become more functionally fit. * Assisted on opening and manage a corporate wellness center inside one of our corporate partners locations. * Managed front desk and fitness specialists. * Oversaw memberships/ monthly budgets.

exercise physiologist

st john medical center cardiac and pulmonary rehabilitation

2012-8 - 2012-12 · 5 mos

* Exercise Physiologist * Assisted and monitored phase 2 patients. * Gained experience in EKG monitoring. * Provided education classes and exercise supervision to patients. * Experience in exercise prescription

assistant superintendent

hickory nut golf course

2011-9 - 2012-12 · 1 yr 4 mos

Assisted and maintained 170 acre, 18 hole golf course Developed expertise in working with various equipment and machinery

technical support specialist

scottcare cardiovascular solutions

2015-8 - 2017-3 · 1 yr 8 mos

* Telemetry software: VersaCare and Advantage * Basic Purpose/Scope * Assisted customers with phone and web based technical support and troubleshooting for PC related hardware and software issues. We are the subject matter expert concerning ScottCare products.

Education

ohio university heritage college of osteopathic medicine

physiology

2007-1 - 2011-1 · 4 yrs 1 mo

Course work: Human anatomy and physiology, Exercise Physiology, Exercise Testing and Prescription, Cardiovascular Assessment, Biomechanics, Kinesiology, Special Topics for Exercise, Exercise for Special Populations. Member of Exercise Physiology Club 2007-2011 -Club secretary 2008-2010

cleveland state university

exercise science

2011-1 - 2012-1 · 1 yr 1 mo

Course work: Human Performance, Physical Activity and Nutrition, Research Methods, Physiology of Aging, Cardiac Rehab, Exercise Testing and Prescription, Worksite Health Promotion