Brenda Solorio

Office Manager @ MRecruitment Ltd.

About

With over three years of dedicated experience in office administration and recruitment support, my expertise lies in streamlining operational efficiency and enhancing team productivity at MRecruitment Ltd. My mission aligns with our company's commitment to excellence and integrity. Leveraging my skills in managing communications, scheduling and event organization, I've become an indispensable part of a culture that values collaboration and innovation. In my current role as Office Manager, I ensure smooth daily operations by overseeing administrative staff, managing budgets and vendors and maintaining office facilities and IT systems. I coordinate HR initiatives, employer branding, company events and staff travel, while keeping our website and social media up to date. Acting as the main point of contact for staff, visitors and partners, I focus on creating a professional, efficient, and welcoming workplace. With a multilingual background in Spanish, English, and Italian, I excel in communicating with international clients and colleagues, contributing to our company's global outreach. I have a passion for driving customer success and achieving sales excellence, I have built a robust career in sales, customer service, and portfolio management. My expertise lies in understanding client needs, delivering tailored solutions, and fostering long-term relationships. I thrive in dynamic environments where I can leverage my skills to reactivate dormant accounts and design effective bonus rewards programs that incentivize and engage clients. I am motivated by the opportunity to solve challenges, improve processes, and contribute to the success of both my team and clients. My goal is to continue to evolve professionally, leveraging my skills to make a positive impact in every role I undertake.

Country

Malta

City

Sliema

Industry

Staffing & Recruiting

Skill

Office Managers, Administration, Human Resources (HR), Psychology, Psychotherapy, Transpersonal Psychology, Direct Sales, Spanish, Medical Education, Dietetics, Staffing Services, Material Handling Equipment, After-Sales, Sales Management, Reactivation, Customer Service, Sales, Portfolio Management, Visas, Legal Document Preparation

Experience

Office Manager

MRecruitment Ltd.

2025-1 - Present · 1 yr 9 mos

Malta

Senior Office Administrator

MRecruitment Ltd.

2022-4 - 2025-1 · 2 yrs 10 mos

Malta

 Manage incoming calls and messages efficiently and accurately  Prepare the orientations documents  Schedule appointments and oversee meeting room bookings  Assisting in setting up meeting rooms  Monitor and maintain office supplies inventory  Provide general administrative support to various departments  Maintain visitor logs and uphold security protocols  Assist with mail  Responsible for reporting any repairs and replacements encountered when executing daily tasks  Schedule interviews  Assist Marketing department  Update vacancies list  Assist with the organization of company events  Assist with any other ad hoc admin-related tasks as required

Work Permit Assistant

MRecruitment Ltd.

2022-12 - 2023-3 · 4 mos

Malta

 Contact candidates and ensure all documentation is collected and prepared for the Work Permit Application  Provide guidance to employees for work permit and Visa requirements  Monitor the status of applications and communicate effectively with the candidate to ensure smooth processes  Resolve any issues that arise during the application process  Prepare and assist the candidates for their Visa application process  Maintain confidential records of all work permit documents and Visa applications  Update internal database during all stages of the interviewing process  Send job offers and contracts to candidates and update company database accordingly  Follow up on job offers and update job offers list on database for reporting  Assist with any other ad hoc admin-related tasks as required

Reactivation Agent

Enteractive

2021-3 - 2022-3 · 1 yr 1 mo

Malta

 Managing customer portfolio offering offers and bonuses in order to bring them back and reactivating their activity with the company

Sales and Collector Agent

Novum Bank Group

2020-3 - 2021-2 · 1 yr

Malta

 Managing customer portfolio offering loans and cards  Collecting outstanding debts from customers who previously agreed loans

Retention Agent

Lotto Direct

2019-9 - 2020-2 · 6 mos

Malta

 Promote the company’s products and services  Continuous relationship management - Retention of previous converted deals, management of customer accounts, upsell customer deals  Meet targets and deadlines, within a goal-oriented environment

Sales Executive - Account Manager

EU Automation

2017-9 - 2018-8 · 1 yr

Staffordshire, England, United Kingdom

 Managing customer portfolio and looking for new ones  Liaising with potential new customers over the phone and providing quotes via email  Planning and organizing all the necessary after the sales and make sure items get delivered on time and with good results.

After Sales Service Specialist

EU Automation

2016-9 - 2017-9 · 1 yr 1 mo

Malta

 Contacting suppliers and customers and processing orders  Buying items on-line, preparing commercial invoice and delivery notes  Planning and organizing all the necessary after the sales and make sure items get delivered

Warehouse Worker

iForce Limited

2016-6 - 2016-9 · 4 mos

Stoke-On-Trent, England, United Kingdom

 Entering product details in a database and dealing with orders within deadlines  Completing orders on time using computers  Working in a team ensuring the common goal is achieved