Brenda Coquia
Sr Human Resources Specialist @ Shiseido
About
I am driven by a passion for partnering with leadership to maintain a positive workplace culture and elevate employee experience, I am an accomplished Human Resources professional with a proven record of building strong relationships across all levels of an organization. My collaborative approach enables me to work effectively with both coworkers and management, fostering trust and engagement. Throughout my career, I have demonstrated a people-focused mindset and consistently delivered successful outcomes in Human Resources. I have supported critical HR processes including Employee Relations, Employee Engagement, and Performance Management, helping organizations create environments where employees can thrive. My expertise extends to HRIS implementation, testing, and automation, where I have played a key role in driving productivity and streamlining HR operations. I am experienced with a range of HRIS platforms, including Workday, UltiPro, Salesforce, BambooHR, and SAP Success Factors. I thoroughly enjoy implementing and testing the efficiency and productivity across the business by automating and populating information throughout HRIS systems. I have a strong background with Implementation and Testing. In addition, I am well-versed in payroll systems, including Ceridian and ADP, ensuring accurate and efficient payroll administration. My commitment to continuous improvement and enthusiasm for leveraging technology in HR make me a valuable partner for organizations seeking to enhance their people strategies and operational excellence.
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Canada
Cosmetics
Talent Management, Employee Relations, Employee Engagement, Performance Management, Highly Dedicated, Recruiting, Program Management, Employee Benefits, Strategic Planning, Benefits Administration, Team Leadership
Experience

Sr Human Resources Specialist
Toronto, ON
HRIS Lead The true SME, making all administrative updates in SAP Success Factors. Administration for SF HR modules including Employee Central, Performance Management, Talent Management, Compensation (merit and bonus) and Learning Modules. Regularly maintain and update HR reports, dashboards, and lists, providing insights into our people analytics. Run ad-hoc reports and conduct analysis. Lead Success Factors employee module training sessions, perform workforce analytics, respond to employee inquiries, and provide ongoing support. Lead for implementation for new modules and system projects. Performance Management Develop employee communications and administer timelines for the annual performance management cycle. Provide analytics and progress reports on completed stages by employees. Train employees on all performance management modules for HRIS systems. Trouble shoot and respond to employees on system inquiries and questions. Talent Acquisition Lead Collaborating directly with Hiring Managers to effectively support the full cycle recruitment process including creating job descriptions, managing job postings, screening resumes, screening candidates, and other recruitment tasks. Partner with HR Coordinator and hiring managers to guide the recruitment and selection of top talent, ensuring processes are followed. Review, improve, and develop the recruitment process, sourcing tools. Support New Hire Orientation and HR Training programs as needed. Employee Relations Front line management of personnel issues. Participate in quarterly Health & Safety Committee meetings. Provide support to employee relations issues and provide guidance and intervention, in conjunction with Employee and Manager, as needed, to resolve personnel issues. Support and advise on personnel on HR policy, ensuring compliance to the company's policies. Liaise with and respond to enquiries, complaints and concerns in a timely manner, and proactively engage in problem analysis and resolution.

HR Coordinator
Toronto, Canada Area
Work closely with our People & Culture Team on various tasks and projects simultaneously. Point of contact for employees and managers with issues/concerns or questions, provide guidance and direction. Act as a resource for employees and managers to answer all questions relating to administrative files, policies, procedures, processes, and programs. Support the development of the HR department by proposing and developing processes and procedures to improve effectiveness of the department and the support to the business. Manage full cycle recruitment, create and manage job postings, screening resumes, conducting phone-screens, coordinating and conducting interviews, conducting reference checks. Track the status of candidates and provide support in all stages of the recruitment process. Support the recruiting manager by shortlisting candidates against specific criteria and arrange interviews. - Preparing welcome orientation packages - Inputting new employee information and changes into HRIS (BambooHR & UKG) - Organizing new hire paperwork for Payroll and for the employee file Utilize job boards and social media to post jobs and source active candidates extensively for open positions that would be a great asset to our company. Active participate in organizing company job fairs at Universities and Colleges. Maintain and input confidential employee information and files in HRIS - BambooHR & UKG

Human Resources Coordinator - People Operations
Toronto, Canada Area
Played major role in roll-out of new HRIS systems, Workday and Ultipro, providing support with data, testing, and feedback, ensuring systems ran properly. Workday system went live on January 1, 2017 and Ultipro on January 1, 2018. Maintained the data integrity of the systems through regular validation and quality control. This includes effective and timely administration of all pay affecting transactions, meeting payroll cut-off schedules and pay dates, and employee administration processes. Managed full cycle recruitment, create and manage job postings on Salesforce, screening resumes, conducted reference checks and background criminal checks, provided support to the Hiring Managers. Organized and conducted new employee orientations and prepared new hire packages. Assisted with our payroll department, ensuring excellent flow of information during hires, terminations, transfers, promotions in HRIS systems. Responded to inquiries from employees and managers and act as Advisor on the interpretation and administration of the HR Processes and Policies in staffing/hiring, employee, benefits, compensation, etc. Investigate and resolve employee issues and/or questions. Assisted in developing new recognition program to increase employee engagement and morale (eg: Achievers) Participated in various HR projects and initiatives helping the organization to meet business objectives.

HRMS Support Specialist
Toronto, Canada Area
Excellent knowledge and utilization of SAP in various HR responsibilities. Provided in-depth administrative support and ensuring the accuracy, integrity, and confidentiality of personnel information. Provided support to all Business Units with reports/proposals. Maintained file integrity by regular auditing. (Personnel Administrator and Management) Set up of personnel records for new acquisitions and mergers. Maintained and supported a variety of reports and queries using tools for standard and ad hoc reports needed by HR/Payroll/Operations/Management. Assisted with administrative functions of the Orientation program and initiates and prepare new employee files. Developed, extracted maintained and updated key Human Resource metrics and other workforce management data such as turnover, recruitment costs, demographic profiles, terminations, utilizing ad-hoc reporting tools on the SAP database. Act as the SAP HR Functional Liaison Person between HR users and SAP technical team as well as participate in the preparation of specifications. Administered Service Award and Totally Recognize program for the company. Participated in special projects.
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